Upgrading Backup Exec fails to upgrade the named MSDE Instance of Backup Exec to SQL Express with "Failed to install SQL Express BKUPEXEC instance error 29552
| Article:TECH68954 | | | Created: 2009-01-20 | | | Updated: 2010-09-04 | | | Article URL http://www.symantec.com/docs/TECH68954 |
Problem
Upgrading Backup Exec fails to upgrade the named MSDE Instance of Backup Exec to SQL Express with "Failed to install SQL Express BKUPEXEC instance error 29552
Error
"Failed to install SQL Express BKUPEXEC instance error 29552
Solution
This problem occurs because the SQL Server 2005 Upgrade Advisor is not able to communicate using .NET.
How Upgrade Advisor Works?
The first time that you use Upgrade Advisor, run the Upgrade Advisor Analysis Wizard to analyze SQL Server components. When the wizard finishes the analysis, view the resulting reports in the Upgrade Advisor Report Viewer. Each report provides links to information in Upgrade Advisor Help that will help you fix or reduce the effect of the known issues.
Upgrade Advisor analyzes the following SQL Server components:
- Database Engine
- Analysis Services
- Reporting Services
- Integration Services
- Data Transformation Services
The analysis examines objects that can be accessed, such as scripts, stored procedures, triggers, and trace files. Upgrade Advisor cannot analyze desktop applications or encrypted stored procedures.
Output is in the form of an XML report. View the XML report by using the Upgrade Advisor report viewer. At this process the upgrade fails due to .NET Framework.
Following are the errors logged -
BKUPINST.LOG -
EVENT LOG -
Manual install fails at the stage where the Upgrade Advisor tried to run the analysis -
Resolution:
1. Run a repair of .NET Framework 2.0 and attempt to restart the Backup Exec Services.
How to repair an existing installation of the .NET Framework
2. If the issue persists, uninstall .NET Framework 2.0 and all related updates.
3. Reboot the Media Server.
4. Reinstall .NET Framework 2.0
5. Reboot the Media Server
If the issue persists further, call Symantec Support to open a Support Case.
|
|
| Source | Event ID |
| Value | 5000 |
| Description | EventType clr20r3, P1 bpacmd.exe, P2 2005.90.2047.0, P3 443f5935, P4 bpacmdx, P5 9.0.242.0, P6 443f5932, P7 7, P8 7a, P9 system.io.filenotfoundexception, P10 NIL. |
| Source | Error Code |
| Value | 29552 |
| Description | Failed to install SQL Express bkupexec. |
Related Articles
Legacy ID
321337
Article URL http://www.symantec.com/docs/TECH68954
Terms of use for this information are found in Legal Notices
Thank you.