Installation of license keys in evaluation mode in Backup Exec fails with error "Failed to install SQL Express BKUPEXEC instance: error 1627"

Article:TECH69392  |  Created: 2010-01-15  |  Updated: 2014-01-16  |  Article URL http://www.symantec.com/docs/TECH69392
Article Type
Technical Solution

Product(s)

Subject

Issue



Installation of license keys in evaluation mode in Backup Exec fails with error "Failed to install SQL Express BKUPEXEC instance: error 1627"


Error



"Failed to install SQL Express BKUPEXEC instance: error 1627"


Solution




1. Go to Tools > Install Options and License keys on this Media Server.

2. From the list remove all the licenses and components that are already installed so that Backup Exec will now run in evaluation mode.

3. Reboot the Backup Exec server.

4. Run the Backup Exec Installation. Enter all the licenses and click Next until the installation completes.


 

Supplemental Materials

SourceError Code
Value1627
Description

Failed to install SQL Express BKUPEXEC instance



Legacy ID



322792


Article URL http://www.symantec.com/docs/TECH69392


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