Hyper-V (or Microsoft Virtual Server) backup may fail with 0xe000fed1 - A failure occurred querying the writer status.

Article:TECH69691  |  Created: 2009-01-16  |  Updated: 2014-01-08  |  Article URL http://www.symantec.com/docs/TECH69691
Article Type
Technical Solution


Issue



Hyper-V (or Microsoft Virtual Server) backup may fail with 0xe000fed1 - A failure occurred querying the writer status.


Error



0xe000fed1 - A failure occurred querying the writer status. Writer Name: Microsoft Hyper-V, Writer ID: {66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during post-snapshot operation (11).
 

The System Event Logs on the Hyper V host (physical machine) show:
 Event type: ERROR
 Event source: Volsnap
 Event ID: 32

Description: The shadow copies of volume \\?\Volume{0cb23f5e-d66f-11dd-aa0c-cd6941b8c127} were aborted because the shadow copy storage volume was not present.


Solution



The VSS Shadow Storage may need to be associated with each NTFS volume within the guest virtual machines. This can be done by performing a command similar to the one below for each volume in each virtual machine that supports the assignment of VSS Shadow Storage:
 
Example:
vssadmin add shadowstorage /for=c: /on=c:

(/for = Specifies the volume for which the shadow copy storage association is to be added.

/on = Specifies the volume to be used as storage for the volume that is defined in the /for parameter.)

Re-run the Hyper-V backup 

Supplemental Materials

SourceError Code
Value0xe000fed1
Description

A failure occurred querying the writer status.


SourceEvent ID
Value32
Description

The shadow copies of volume \\?\Volume{0cb23f5e-d66f-11dd-aa0c-cd6941b8c127} were aborted because the shadow copy storage volume was not present.


SourceError Code
Value0xe000fed1
Description

0xe000fed1 - A failure occurred querying the writer status. Writer Name: Microsoft Hyper-V, Writer ID: {66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during post-snapshot operation (11).




Legacy ID



323193


Article URL http://www.symantec.com/docs/TECH69691


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