How to find Enterprise Vault version information
|Article:TECH70211|||||Created: 2009-01-03|||||Updated: 2013-10-16|||||Article URL http://www.symantec.com/docs/TECH70211|
Below is a listing of the versions for Enterprise Vault (EV). After verification of the binaries on the EV server, it is imperative that the schema version of the VaultDirectory and Vault Store databases both match appropriately. Any differences will result in loss of functionality within the product.
It is crucial that component versions are at the same EV product/schema version across all EV/SQL servers. A mismatch could have occurred because of a partial or failed upgrade. See the installation Guide or Upgrade Documents to assist with confirming a successful upgrade or new installation.
The EV Directory Database Schema Version can be found by running the following SQL query:
The EV VaultStore Database Schema Version can be found by running the following SQL query:
The EV Binaries Version can be found in the registry:
On a 64bit OS everything is under a WOW6432Node key:
Beginning with EV 10.0.4, cumulative hot fix (CHF) installations are implemented using a CHF Installer in the form of a "setup.exe" file. Each CHF will have its own version information and may or may not update the schema versions of the EnterpriseVaultDirectory, Vault Store and / or Fingerprint databases. The following table presents the versions of these entities after the CHF installation.
Note that the CHF Version can be found in the registry of the EV server, replacing the # with the CHF number (i.e., CHF1) at:
CHF Product Version
CHF Binary Version
EV Directory Database Version
EV VaultStore Database Version
Note: This is only applicable to the EV Server and not applicable for any Accelerator or associated EV products. For version information for Compliance Accelerator or Discovery Accelerator, see TECH210647 in the Related Documents section below.
Article URL http://www.symantec.com/docs/TECH70211