An error was encountered while attempting to browse the contents of LINUXBOX.CORP.companydom.com. The media server could not connect to the remote computer. The remote computer may not be running the BE RALUS. Make sure the correct version of the Remote Agent is installed and running on the target computer.

Article:TECH70539  |  Created: 2009-01-13  |  Updated: 2011-10-03  |  Article URL http://www.symantec.com/docs/TECH70539
Article Type
Technical Solution


Subject

Issue



An error was encountered while attempting to browse the contents of LINUXBOX.CORP.companydom.com. The media server could not connect to the remote computer. The remote computer may not be running the BE RALUS. Make sure the correct version of the Remote Agent is installed and running on the target computer.


Error



An error was encountered while attempting to browse the contents of LINUXBOX.CORP.companydom.com. The media server could not connect to the remote computer. The remote computer may not be running the BE RALUS. Make sure the correct version of the Remote Agent is installed and running


Solution



Exact error:
 
An error was encountered while attempting to browse the contents of LINUXBOX.CORP.companydom.com. The media server could not connect to the remote computer. The remote computer may not be running the BE RALUS. Make sure the correct version of the Remote Agent is installed and running on the target computer.
 
For more information on this error, click here V-79-57344-3844
 
Description:
 
When attempting to expand the Backup Selections of a Linux server that is known to have the Remote Agent for Linux and Unix Servers (RALUS) installed the above error is displayed.
 
Cause: If RALUS is installed on the Linux server, this error can occur if the RALUS daemon is in a stopped state.
 
Solution:
 
On the Linux Server perform the following: (Case Sensitive)
 
1. Type: cd /opt/VRTSralus/bin
 
2. Type: ./VRTSralus.init start
 
Check the Backup Selections on the Media Server for connectivity.
 

Supplemental Materials

SourceUMI
ValueV-79-57344-3844
Description

An error was encountered while attempting to browse to contents of [server].



Legacy ID



324969


Article URL http://www.symantec.com/docs/TECH70539


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