A backup job fails with the error message - A failure occurred reading an object" when McAfee Antivirus On Access Scanner is enabled

Article:TECH70700  |  Created: 2009-01-19  |  Updated: 2014-04-29  |  Article URL http://www.symantec.com/docs/TECH70700
Article Type
Technical Solution

Product(s)

Issue



A backup job fails with the error message - A failure occurred reading an object" when McAfee Antivirus On Access Scanner is enabled. 
 


Cause




 


Solution



For a temporary workaround, disable McAfee Antivirus on both the Backup Exec Server and the Remote Server
 
1.   To disable, right click on the McAfee Antivirus icon in the system tray and click on Disable.
2.   Re-run the backup 
 
 

Supplemental Materials

SourceEvent ID
Value259
Description

The file < >\FINDKEY.EXE contains the Generic.dx Trojan. Undetermined clean error, OAS denied access and continued. Detected using Scan engine version 5300.2777 DAT version 5498.0000.



SourceError Code
Value0xE000FEDF
Description

A failure occurred reading an object.



Legacy ID



325285


Article URL http://www.symantec.com/docs/TECH70700


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