SharePoint Agent: How to add the Backup Exec account to the Site Collection Administrators Group on Microsoft Office SharePoint Server 2007 to resolve Sub Site restore authentication errors

Article:TECH70874  |  Created: 2009-01-22  |  Updated: 2013-08-07  |  Article URL http://www.symantec.com/docs/TECH70874
Article Type
Technical Solution

Product(s)

Issue



SharePoint Agent: How to add the Backup Exec Account to the Site Collection Administrators Group on Microsoft Office SharePoint Server 2007 to resolve Sub Site backup/restore authentication errors.


Solution



To ensure successful GRT restores of a Sub Site in MOSS 2007, the credentials used by Backup Exec for the restore job need to be a Site Collection Administrator for the Top-Level Site.

To confirm or add the account to the Site Collection Administrators Group, do the following:

Step 1:

Goto the Home (Top-Level) Site URL of the Sub Site you wish to restore



Step 2:

Click Site Actions | Site Settings | Modify All Site Settings



Step 3:

Click on Site Collection Administrators



Step 4:

Click on the Search Button to Locate and Add the desired Account



 



Once the SharePoint Top-Level Site has been modified to allow the Backup Exec account as an Site Collection Administrator the Backup Exec will have the correct credentials to create the Sub Site and its missing sub levels.

Step 5:

Run Sharepoint backup job.





 

 




Legacy ID



325516


Article URL http://www.symantec.com/docs/TECH70874


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