SharePoint Agent backup/restore: How to troubleshoot the error message "Access is denied"

Article:TECH70914  |  Created: 2009-01-26  |  Updated: 2014-07-15  |  Article URL http://www.symantec.com/docs/TECH70914
Article Type
Technical Solution


Subject

Issue



SharePoint Agent backup/restore: How to troubleshoot the error message "Access is denied" in Backup Exec for Windows Servers with SPPS


Error



V-79-57344-33928 - Access is denied


Solution



The following articles are useful when troubleshooting authentication and credentials issues with the Agent for Microsoft SharePoint Server:
 
A. How to enable Debugging to troubleshoot SharePoint backup\restore issues
 
 
 
B. Specific SharePoint Backup issues:
 
  •  Backup of MOSS 2007 or SharePoint Services 3.0 fails with access denied when attempting to backup the site(s) with the Granular Recovery  Technology (GRT) enabled.

www.symantec.com/docs/TECH65581

  • Backup of MOSS 2007 or SharePoint Services 3.0 fails with access denied when attempting to backup the site(s) with the Granular Recovery Technology (GRT) enabled.  
  • The backup of Microsoft SharePoint resources with a long name fails with the error "0xe00084af - The directory or file was not found, or could not be accessed" OR "Access is denied to Remote Agent"    
 
C. Specific SharePoint Restore issues:
 
  • Redirecting a SharePoint content database appears to start overwriting the original content database if any of the SharePoint redirect information is entered wrong in the restore job or if the restore target is unavailable.   

 


Supplemental Materials

SourceUMI
ValueV-79-57344-33928
Description

Access is denied.


SourceError Code
Value0xa0008488
Description

Access is denied



Legacy ID



325597


Article URL http://www.symantec.com/docs/TECH70914


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