EVBackup.xml does not contain Vault Store Database information for some or all partitions.

Article:TECH70966  |  Created: 2009-01-28  |  Updated: 2013-05-15  |  Article URL http://www.symantec.com/docs/TECH70966
Article Type
Technical Solution

Product(s)

Environment

Issue



Enterprise Vault creates a EVBackup.xml file to generate the backup selections for the Enterprise Vault Agent for Backup Exec.

Backup Exec will appear to be missing selections when Enterprise Vault has a partition configured for Centera and Collections are not enabled.
 


Solution



This issue is resolved in the following releases:

Enterprise Vault 2007 7.5 SP6
http://www.symantec.com/docs/TECH63620

Enterprise Vault 8.0 SP3
http://www.symantec.com/docs/TECH63623


Enterprise Vault 7.x
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please see  http://www.symantec.com .
 

Supplemental Materials

SourceETrack
Value1653798
Description

uspx_BackupLocations does not generate EV database info for the EVbackup.xml


Legacy ID



325726


Article URL http://www.symantec.com/docs/TECH70966


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