When an Outlook message uses the Voting Buttons, the Tracking information is not updated.

Article:TECH71175  |  Created: 2009-01-05  |  Updated: 2014-02-11  |  Article URL http://www.symantec.com/docs/TECH71175
Article Type
Technical Solution


Issue



When an Outlook message uses the Voting Buttons, the Tracking information is not updated after the original message has been archived. It is also not available when retrieving a shortcut in Outlook. 


Solution



This behavior is by design.  Tracking information can not be updated after the item has been archived.
To view the tracking information on an archived message, it must be restored to the mailbox. This can be done through Outlook, Search.asp, or Archive Explorer. 
 

 


Legacy ID



326239


Article URL http://www.symantec.com/docs/TECH71175


Terms of use for this information are found in Legal Notices