One time backups will cancel when created and run from the console of a managed Backup Exec System Recovery 8.5 installation.

Article:TECH71682  |  Created: 2009-01-19  |  Updated: 2013-10-26  |  Article URL http://www.symantec.com/docs/TECH71682
Article Type
Technical Solution


Issue



One time backups will cancel when created and run from the console of a managed Backup Exec System Recovery 8.5 installation.


Error



On a system being managed by the Backup Exec System Recovery Manager 8.5 (BESRM), a one time backup job run from the local BESR console.
 
After a while the job will fail with the status of "Cancelled".
 
The following Event gets logged in the Windows Application Event Log:
 
Log Name:      Application
 
Source:        Backup Exec System Recovery
 
Event ID:      100
 
Task Category: High Priority
 
Level:         Information
 
Description:
 
Info 6C8F1C2F: A recovery point operation on drive Drive Backup of  (C:\) was cancelled by the user. Error E7640001: The work in progress has been cancelled. Error EBAB03F1: The operation was canceled by the user.
 

 

 


Solution



 
Backup Exec System Recovery Management Control 8.5.x has been modified to prevent any backup jobs not being managed to be cancelled.
 

 
To run one time backups, use the BESR Manager to create and start the backup job.
 

 



Legacy ID



326878


Article URL http://www.symantec.com/docs/TECH71682


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