Late Breaking News for Enterprise Vault 8.0 SP2

Article:TECH72351  |  Created: 2009-01-14  |  Updated: 2013-05-08  |  Article URL http://www.symantec.com/docs/TECH72351
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Symantec Corporation updates this article as new customer-related information pertaining to 8.0 SP2 becomes available.  Symantec recommends that you frequently check this TechNote for updates or subscribe to receive updates to this document.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment.  Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


Solution



NOTE:  Enterprise Vault 8.0 SP5 Released! (October 20, 2010)
http://www.symantec.com/docs/TECH128741

This TechNote provides late breaking information regarding Enterprise Vault 8.0 SP2. Symantec Corporation updates this TechNote as new customer related information pertaining to 8.0 SP2 products becomes available.  

Software Alerts
Security Advisory: Symantec Enterprise Vault Unquoted Search Path in the File Collector and File PlaceHolder services
http://www.symantec.com/docs/TECH204135

Security Advisory: Symantec Enterprise Vault Update for Oracle Outside In Module


Hotfixes for 8.0 SP2
 
Enterprise Vault for Microsoft Exchange
 
Hotfix for Enterprise Vault (EV) 8.0 SP2, Build 1693, Event 13360 "Not enough storage is available to complete this operation" when the archive task processes if the archive does not have Expiry enabled.
  http://entsupport.symantec.com/docs/329381
 
Hotfix for Symantec Enterprise Vault for Microsoft Exchange 8.0 SP2, Build 1693, Vault Cache Synchronization can occasionally fail during DownloadContent.aspx
 http://entsupport.symantec.com/docs/329925 
 
An error message regarding the Metconv.txt file may be encountered when viewing certain mails in Outlook.
 http://entsupport.symantec.com/docs/330103
 
Cumulative Hotfix - Symantec Enterprise Vault for Microsoft Exchange
 http://entsupport.symantec.com/docs/330104 
  
Enterprise Vault for Microsoft Exchange (Roll up of 1740685, 803.0072.0 Windows 2008 64-bit - MMC crashes when selecting Site for common tasks) *Requires Enterprise Vault 8.0 service pack 2 (build 8.0.1693)
  http://entsupport.symantec.com/docs/331642 
  
Enterprise Vault for Microsoft Exchange (Roll up of 1807076, 1810625 and 1835530 (StorageArchive MAPIMsgTraverser::ProcessMessage (Exit). hr=<0xc00cee2b>, attempt to archive (manually or via scheduled archiving) result in smime signed email going pending then revert to not archived and PST Migration stops when an item cannot be archived
  http://entsupport.symantec.com/docs/332564 
  
Hotfix for Symantec Enterprise Vault for Microsoft Exchange 8.0 SP2, Build 1693, Outlook Web Access (OWA) 2003 Extensions: Attachments not available when forwarding archived SMIME items.
  http://entsupport.symantec.com/docs/331543 
  
Cumulative Hotfix for Enterprise Vault 8.0 SP2
  http://entsupport.symantec.com/docs/338323 
 
 
Enterprise Vault for File System Archiving
 
Hotfix for Symantec Enterprise Vault for File System Archiving 8.0 Service Pack 2 (SP2), Build 1693, While recalling files in bulk numbers from a pass-through enabled volume, the following error may occur on the File Server: 'The server was unable to allocate from the system nonpaged pool because the pool was empty'.
 http://entsupport.symantec.com/docs/327168 
  
Hotfix for Enterprise Vault 8.0 SP2, Build 1693, Event 40966 may occur during the Enterprise Vault File System Archiving run with checkpointing enabled.
  http://entsupport.symantec.com/docs/330214
 
 
Enterprise Vault Compliance Accelerator
 
 Items not shown in Compliance Accelerator or Discovery Accelerator search results if the Distribution List is in the Blind Carbon Copy
 http://entsupport.symantec.com/docs/347662
 
 
Enterprise Vault Discovery Accelerator
 
 Items not shown in Compliance Accelerator or Discovery Accelerator search results if the Distribution List is in the Blind Carbon Copy
 http://entsupport.symantec.com/docs/347662
 
 Hotfix for Symantec Enterprise Vault Discovery Accelerator 8.0 SP2, Build 1646, Searches for custodian groups that don't resolve to any email address ultimately lead to empty criteria searches.
 http://entsupport.symantec.com/docs/338053 
  
Hotfix for Discovery Accelerator (DA) Scheduled Searches returning false positives when using Targets or Custodians
  http://entsupport.symantec.com/docs/329793 
 
 
Enterprise Vault Lotus Domino
 
 Cumulative Hotfix for Symantec Enterprise Vault for Lotus Domino 8.0 SP2 - DOM_JRNL - Custom Filtering resulting in Exception: Value does not fall within the expected range & DOM_JRNL - Custom Filtering resulting in Exception: Not a valid Win32 FileTime
  http://entsupport.symantec.com/docs/347819
 


Known Issues Identified in SP2:
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 8 SP2. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange
Transaction History setting is not retrospectively set/honored

 During an archiving run, an Event ID 6592, "Abnormal error occurred Reference: GOPV/dt" is reported for certain e-mail items and the items are not archived 
 After upgrading to Enterprise Vault 8.0 SP2, Archive Explorer no longer displays the folder structure correctly and manual archiving fails when using the DCOM (Full) EV Outlook Add-in
  http://entsupport.symantec.com/docs/340554 
  
 Failed to log in with the Configuration Information when logging into the Enterprise Vault Client for Mac
  http://entsupport.symantec.com/docs/340277 
  
13360 errors regarding UpdateArchiveFolder are thrown after upgrading to Enterprise Vault 8 Service Pack 2 and running Public Folder Archiving Task
  http://entsupport.symantec.com/docs/328515 
  
An upgrade to Enterprise Vault 8.0 Service Pack 2 (SP2) may overwrite some configuration files. 
  http://entsupport.symantec.com/docs/328783 
 
 When an archiving process runs it generates an Event 13360 "Not enough storage is available to complete this operation" when the archive does not have Expiry enabled.
  http://seer.entsupport.symantec.com/docs/328524.htm
 
Configuration files for Journaling Connectors are not updated appropriately after an upgrade to Enterprise Vault 8.0 Service Pack 2 (SP2)
 http://entsupport.symantec.com/docs/327845
 
After exporting an Enterprise Vault archive to a PST file and attempting to import that PST file to a new archive in Enterprise Vault 8.0 SP2, the Enterprise Vault shortcuts in the target mailbox are not updated and no longer function.
 http://entsupport.symantec.com/docs/335054 

Outlook crashes when clicking on Next/Previous Item buttons within an archived item in Archive Explorer
 http://entsupport.symantec.com/docs/336962
 
 
Enterprise Vault for File System Archiving
 
 The FileScreenService.exe process may take up an increasing amount of handles when content checking is enabled causing the server to run out of resources and fault.
  http://entsupport.symantec.com/docs/345890 
  
  'Access is denied' message is returned when attempting to add a folder target to a File System Archiving (FSA) volume using a remote Vault Administration Console (VAC).
  http://entsupport.symantec.com/docs/340270 
  
An upgrade to Enterprise Vault 8.0 Service Pack 2 (SP2) may overwrite some configuration files. 
  http://entsupport.symantec.com/docs/328783 
  
An FSA Reporting scan does not start for NetApp File Servers that are in a different domain to the Enterprise Vault server
  http://entsupport.symantec.com/docs/335864
 
 
Enterprise Vault for Lotus Domino
 
An upgrade to Enterprise Vault 8.0 Service Pack 2 (SP2) may overwrite some configuration files. 
 http://entsupport.symantec.com/docs/328783 
 
Configuration files for Journaling Connectors are not updated appropriately after an upgrade to Enterprise Vault 8.0 Service Pack 2 (SP2)
  http://entsupport.symantec.com/docs/327845 
  
When selecting several Lotus Domino mailboxes for archiving using the "Run Now" option, all selected mailboxes may not be archived.
  http://entsupport.symantec.com/docs/336254 
  
Enterprise Vault for Lotus Domino custom filtering on specific journal locations is not filtering correctly.
  http://entsupport.symantec.com/docs/334775 
 
 
Enterprise Vault Compliance Accelerator
 

 Compliance Accelerator searches return more items than the "Absolute limit" setting if the "Minimum per employee" option is checked
 http://entsupport.symantec.com/docs/348439 
 
  The emails of exception employees are displayed in the review of the parent department in Compliance Accelerator 8.0
 http://entsupport.symantec.com/docs/346581 
 
 Research Folder search will not allow the selection of individual members of the Department under Authors and Recipients
 http://entsupport.symantec.com/docs/345341 
 
 Enterprise Vault Compliance Accelerator 8.0 scheduled searches fail with message "Some departments have no email addresses defined".
 http://entsupport.symantec.com/docs/340948 
 
Configuration files for Journaling Connectors are not updated appropriately after an upgrade to Enterprise Vault 8.0 Service Pack 2 (SP2) 
 http://entsupport.symantec.com/docs/327845 

 
Enterprise Vault Discovery Accelerator
 NONE
 
Enterprise Vault for Microsoft SharePoint
An upgrade to Enterprise Vault 8.0 Service Pack 2 (SP2) may overwrite some configuration files. 
 http://entsupport.symantec.com/docs/328783 
 
Enterprise Vault for SMTP
 None
 
 
Known Issues Found in Prior Versions That Still Exist in SP2
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product listed in the Products Applied section of each document.  Symantec Corporation is committed to product quality and satisfied customers.  Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange
Vault Stores are not listed in alphabetical order in the left hand pane in the Vault Console.   The Enterprise Vault client creates MDC files for each additional enabled mailbox end users have rights to regardless of the choice to synchronize the additional mailboxes if the desktop policy option Synchronize Archive Types - All mailbox Archives is selected. Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache    Vault Cache sync fails due to "An invalid character was found in text content"
 
 User Delete requests when in Backup mode deletes the shortcut without warning
 

http://www.symantec.com/docs/TECH154692


http://www.symantec.com/docs/TECH130286


http://www.symantec.com/docs/TECH200200


http://www.symantec.com/docs/TECH199782


http://www.symantec.com/docs/TECH189985

Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table.
http://www.symantec.com/docs/TECH188007 

Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard
http://www.symantec.com/docs/TECH187868 

Errors with Event ID 13345 and Event ID 8391 are logged every 5 minutes in the Enterprise Vault event viewer
http://www.symantec.com/docs/TECH163075 

Unable to create Enterprise Vault (EV) partition
http://www.symantec.com/docs/TECH185952 

Deleting a site
http://www.symantec.com/docs/TECH186276 

The following item has been moved in the mailbox but it could not be updated in the archive.

The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found".

Outlook Add-in enables deletion of Special Folders from delegated mailboxes

Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment

Migrator Server Event Error 6592's (Abnormal error occurred) are constantly logged.

Attachment creation date may not indexed properly if the attachment is an .MSG

Items archived from an Exchange managed folder may not have the correct retention category applied
 

Vault Cache synchronization fails for a user with delegate access to another mailbox.

Enterprise Vault Policy Manager (EVPM) does not archive unexpired Calendar items from a PST file when archiving to a shared archive.

Public Folder archives are not able to be viewed properly due to Null values in ArchiveFolder table.

StorageFileWatch is returning Event ID: 6511 and not able to rollback WatchFile table records when an invalid saveset is found.   

When attempting to perform a Vault Cache / Virtual Vault synchronization, Event ID 6941 is reported in the Enterprise Vault server event log stating that the user does not have the Control Folder permission.

Unable to move mail items into Virtual Vault (VV) folders when the mailbox folders are Exchange Managed folders, even when Enterprise Vault (EV) Mailbox Policy is configured to treat Managed folders as 'Normal'.  
 
 Items in Virtual Vault calendar disappear in side by side Overlay view within Outlook calendar 
http://www.symantec.com/docs/TECH142641 

Users connecting via RPC/HTTP are unable to open any archived items that have an original mail size of above 2MB
http://www.symantec.com/docs/TECH142647

When Outlook is opened there is a 30 second delay when opening Archive Explorer from within Outlook the f  st time. All subsequent calls to AE are successful and open fast, only the initial connection has the delay.
  http://entsupport.symantec.com/docs/351701 
  
 Deployment Scanner reports "Unable to connect to at least one of the SQL servers listed" but still shows collation and other information
  http://entsupport.symantec.com/docs/338479 
  
 Digitally Signed, encrypted or RMS protected messages do not display correctly in the Reading Pane within Microsoft Outlook and Outlook Web Access
  http://entsupport.symantec.com/docs/347464 
  
 Unable to view Encrypted or Encrypted & Signed messages within Microsoft Outlook Web Access 2007
  http://entsupport.symantec.com/docs/348049 
  
 Unable to restore Public Folder items when using replica Public Folders.
  http://entsupport.symantec.com/docs/347846 
  
 Archive Export Wizard does not delete shortcut for items when restoring to mailbox and shortcut has been moved from original location
  http://entsupport.symantec.com/docs/340313
 
Error opening shortcuts using EV 8 client if user is disabled and had their mailbox "zapped".
 http://entsupport.symantec.com/docs/338250
 
When exporting an archive from the Vault Admin Console to PST file, items recently deleted from the archive will be exported to the PST.
 http://entsupport.symantec.com/docs/350783 
 
Microsoft Outlook 2003 may crash while manually archiving or retrieving an item when using the HTTP client.
 http://entsupport.symantec.com/docs/350248 
 
When restoring a moved/updated shortcuts to "Move To Mailbox" | "Current Folder" from Archive Explorer it restores items to the original archived location.
 http://entsupport.symantec.com/docs/348473 
 
Attempting to restore multiple Enterprise Vault (EV) archived items from Outlook may leave original shortcuts in the mailbox after the items are restored.
 http://entsupport.symantec.com/docs/347219 
 
The Outlook client can fault if there are over 1024 characters in the EVSERVERS value.
 http://entsupport.symantec.com/docs/347062 
 
High memory usage detected with StorageFileWatch. Event 6265: Not enough storage is available to complete this operation. [0x8007000e]
 http://entsupport.symantec.com/docs/346485
 
When forwarding an archived item flagged in the To-Do bar generates the error "You cannot forward a combination of archived and non-archived items."
 http://entsupport.symantec.com/docs/346184
 
 When using the 'Export archives to their original mailboxes' within the Export Archive Wizard an Event ID 6469 may be generated.
  http://entsupport.symantec.com/docs/346170 
  
 Unable to add some items to the index volume due to Recombine errors during the extract of the saveset from Centera
  http://entsupport.symantec.com/docs/346905 
 
After Enterprise Vault Client driven PST migration, multiple instances of 'Personal Folders' may appear in the user's Outlook 2003 profile.
 http://entsupport.symantec.com/docs/345502 
 
When Centera Collections are enabled within Enterprise Vault, verification checks for clip replication during post-processing may not be calculated properly
 http://entsupport.symantec.com/docs/345358 
 
Single Instance Storage (SIS) Reduction by File Type, Single Instance Storage Reduction per Vault Store Group, Single Instance Storage Reduction Summary Operation Reports display incorrect information than what is described in the documentation
 http://entsupport.symantec.com/docs/345338 
 
The JournalDelete table items will not get removed properly if items are found to be on hold
 http://entsupport.symantec.com/docs/345027 
 
Enterprise Vault may not remove all fingerprints or storage entries during a rollback operation (failed storage attempt)
 http://entsupport.symantec.com/docs/344681 
 
"Background Processing" setting in Vault Cache Properties does not match the settings for "Pause Interval" in the Desktop Policy settings.
 http://entsupport.symantec.com/docs/344617 
 
When there are more than a 100,000 items to return in the Vault Admin Console (VAC) under Personal Store Management the request takes a lot of time to return and does not display the results, instead displays nothing.
 http://entsupport.symantec.com/docs/341590
 
After upgrade to EV 8.0, empty folders are not removed from the Archive Explorer view when using the DeleteEmptyFolders registry key
 http://entsupport.symantec.com/docs/341024 
  
 Shortcut Creation behavior is different between DCOM and HTTP client when Vault Cache is enabled.
  http://entsupport.symantec.com/docs/340252 
 
 All folders are not displayed in Archive Explorer for user after being re-linked to the archive with new account with same name.
 http://entsupport.symantec.com/docs/340049 
  
 Performance may be impacted when using the Enterprise Vault Operation Manager (EVOM) is in use.
  http://entsupport.symantec.com/docs/339961 
 
 Deleting expired recurring archived Calendar entries will delete the entire series and not just the expired item.
  http://entsupport.symantec.com/docs/338808 
  
 Event ID 1000: Faulting application JournalMailboxManager.exe is reported in the Application Logs after installing Microsoft Outlook 2007 on the Enterprise Vault Server
  http://entsupport.symantec.com/docs/325415 
  
Failed To Perform Search Request when searching a large archive with Integrated Search, Browser Search or Archive Explorer.
  http://seer.entsupport.symantec.com/docs/316824.htm 
  
The message body is corrupt when attempting to view an archived read receipt message in Outlook. 
  http://seer.entsupport.symantec.com/docs/328453.htm 
 
Running the Expiry report in Outlook shows items beyond the expiry days when using ItemGranularityOnly indexing. 
  http://seer.entsupport.symantec.com/docs/327122.htm 
  
Tasks may show in 'Error' status when viewing from a remote Vault Administration Console (VAC). 
  http://seer.entsupport.symantec.com/docs/326648.htm 
  
'The selected item could not be restored. The Archiving Task is not currently running. Please try again later.' is returned when trying to restore a Public Folder archived item.
  http://seer.entsupport.symantec.com/docs/326691.htm
 
Vault Cache (VC) is being enabled automatically when policy is set to 'Allow users to decide' and 'Show Setup Wizard' is set to Off.
 http://seer.entsupport.symantec.com/docs/324978.htm
 
While running the ArchiveTask in Report mode to process Orphaned Shortcuts, the ArchiveTask.exe process takes up all available memory, potentially causing the ArchiveTask.exe process to fault.
 http://entsupport.symantec.com/docs/326422
 
When the selected Date is within the first 12 days of the month and Partition Rollover is Enabled based on time, the time will be displayed in MM/DD/YYYY instead of DD/MM/YYYY.
 http://entsupport.symantec.com/docs/327514 

Unable to set backup mode after a Building Blocks failover
 http://entsupport.symantec.com/docs/324052
 
No option to limit the amount of Basket restores
 http://entsupport.symantec.com/docs/322817 
 
When a Microsoft Cluster with Enterprise Vault fails over, the Partition Network Share may be created on the Active node and not within the Enterprise Vault Cluster Resource Group.
 http://entsupport.symantec.com/docs/329757
 
After starting an Enterprise Vault Archiving Task (Mailbox, Journal, or Public Folder), the Task fails, generating an Event ID 2949 in the event log reporting that the Task could not be started due to startup errors.
 http://entsupport.symantec.com/docs/329569
 
StorageOnlineOPNS error 13360: An error was detected while accessing the Vault Database - "The INSERT statement conflicted with the CHECK constraint" is logged when the Enterprise Vault services are started.
 http://entsupport.symantec.com/docs/329227
 
When running Collections on a Partition configured to store to Centera, the following error may be encountered: "FP_STREAM_BYTECOUNT_MISMATCH_ERR (-10045) |Reason:CloseProc: mStramLen"
 http://entsupport.symantec.com/docs/329390 

The archive task will not delete expired shortcuts if Storage Expiry is set to Never.
 http://entsupport.symantec.com/docs/329346 
 
During a Client-Driven PST Migration, the Directory Service logs an Event ID 8567 error.
  http://entsupport.symantec.com/docs/319148 
  
RTF formatted email may display the background HTML in the shortcut body
  http://entsupport.symantec.com/docs/323204 
  
Index Server and Storage Crawler generate COM exception errors and report that the ISN (Index Sequence Number) is Out of Range
  http://entsupport.symantec.com/docs/288938 
  
You may receive an error message in the EV Windows Event log after using the EVSVR tool to rebuild a vault store database that is no longer available
  http://entsupport.symantec.com/docs/330060 
  
Unable to delete items or archives from WORM/Centera devices after upgrading to Enterprise Vault (EV) 8.0
  http://entsupport.symantec.com/docs/320965 
  
The Exchange Journal Archiving Task reports event ID 3357 with the following description: This mailbox cannot be processed until the Exchange provisioning task has processed the corresponding user's details
  http://entsupport.symantec.com/docs/318538 
  
Archived Public Folders are not being displayed in Archive Explorer
  http://entsupport.symantec.com/docs/330112 
  
After Installing and Configuring Enterprise Vault (EV) Reports for version 8.0, cannot access Site Settings - Security (rsaccessdenied)
  http://entsupport.symantec.com/docs/317967 
  
Certain Exchange 2007 journal mails are being moved to the Failed to Copy folder
  http://entsupport.symantec.com/docs/327263 
  
Event ID 2776 is seen with description 'AddAttachmentListToMsgBody' on messages with embedded attachments during an archiving run.
  http://entsupport.symantec.com/docs/318415 
  
When bulk restoring archived items and Exchange Mailbox Quotas are implemented 3196 and 2270 errors are logged and the Mailbox Store EDB file size increases
  http://entsupport.symantec.com/docs/332903 
  
Multiple copies of meeting requests are found when searching a journal archive, as a result of running an un-patched Enterprise Vault 8.0 system
  http://entsupport.symantec.com/docs/319731 
  
Indexes that have rolled over aren't deleted when the Storage Expiry process deletes the entire contents of that index
  http://entsupport.symantec.com/docs/317546 
  
Unable to delete archives or expire items stored on a NetApp SnapLock partition.
  http://entsupport.symantec.com/docs/337140
 
Index Server and Storage Crawler generate COM exception errors and report that the ISN is Out of Range
  http://entsupport.symantec.com/docs/288938 
  
Mailbox archiving fails with any of the following event IDs 13360, 6796 and 6592 Indicating Connectivity issues accessing the Vault Database
  http://entsupport.symantec.com/docs/334735 
  
When attempting to open archived items via Integrated Search or Archive Explorer, the error "The item could not be downloaded. [CNOD] " is generated.
  http://entsupport.symantec.com/docs/333472 
  
Some messages may change from Read to Unread when manually archiving them from Outlook in Cached mode.
  http://entsupport.symantec.com/docs/317734 
  
FSA Reporting Scans can fail with Diagnostic: HRESULT: 80004005 Type: System.Runtime.InteropServices.COMException Reference: FSAReportingWebService - BulkLoad operation failed for file: <file path>\AgentData.xml Command Line: d:\windows\system32\inetsrv\w3wp.exe -a \\.\pipe\iisipmc2e17248-4dc2-48e6-a37f-6bfdf0d3c574 -t 20 -ap "EnterpriseVaultFSA
  http://entsupport.symantec.com/docs/336477 
  
Event ID 2776 An exception occurred in routine CArchivingAgent::PostProcessArchivedItem EXCEPTION_ACCESS_VIOLATION
  http://entsupport.symantec.com/docs/331887 
  
Enterprise Vault Configuration wizard fails to enumerate volumes in Storage Foundation for Windows - SFW Cluster Disk Group with MSCS on Windows 2008 x64
  http://entsupport.symantec.com/docs/334962 
  
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged
  http://entsupport.symantec.com/docs/336927 
  
Vault Cache synchronization fails due IPC Pipe unhandled exception when closing a stream. This can be encountered during Vault Cache Synchronization
  http://entsupport.symantec.com/docs/335974 
  
IPM.Schedule.Meeting.Request show up as undefined file types in Archive Explorer
  http://entsupport.symantec.com/docs/336891 
  
Enterprise Vault PowerShell scripts fail to run with snap-in module loading error after upgrading Enterprise Vault
  http://entsupport.symantec.com/docs/332643 
  
Client side PST ingestion also ingests SharePoint PST files causing duplicate calendar entries.
  http://entsupport.symantec.com/docs/335329 
  
When searching on Enterprise Vault Audit Viewer, the search result is occasionally unable to list all Audit events after View Attachment Category event is listed.
  http://entsupport.symantec.com/docs/336047 
  
Attachment links not accessible when opening archived calendar items in Outlook Web Access (OWA) 2007
  http://entsupport.symantec.com/docs/336688 
  
Unable to add all Enterprise Vault counters to Performance Monitor on Windows 2008 server
  http://entsupport.symantec.com/docs/337027 
  
After upgrade of Microsoft Cluster Server (MSCS) Cluster node Enterprise Vault registry values are reverted to pre-upgrade values
  http://entsupport.symantec.com/docs/323904
 
Enterprise Vault Outlook Web Access (OWA) extensions buttons disappear after installing Microsoft KB 973629 patch
 http://entsupport.symantec.com/docs/336615 
 
Outlook Web Access 2007: Manually archiving or restoring from instant search doesn't work if the item is not in the current folder.
 http://entsupport.symantec.com/docs/336689
 
ArchiveTask.exe may spike CPU and not complete when using customized shortcuts set to keep more than 30,000 characters of original message body.
 http://entsupport.symantec.com/docs/336692
 
Restore ShortcutBody does not honor "Encode custom body using appropriate code pages" if set to "On"
 http://entsupport.symantec.com/docs/336695 
  
When performing a client-driven PST migration, if the Outlook client is toggled between cached mode and non-cached mode, Outlook will not release open file handles during the migration process.
  http://entsupport.symantec.com/docs/338331 


Enterprise Vault for File System Archiving
 When archiving Domino and File System Archiving (FSA), Remove Safety Copies 'Immediately after archiving' and using Centera Collections removes the original items (post process) before the item is stored to the Centera device.

 Placeholder creation on Windows Server 2008 and later versions can produce 41168 validation errors
http://www.symantec.com/docs/TECH145524  

"You don't have appropriate permission to perform this operation" pop up dialog box displayed when attempting to save an item within virtual vault item on the client folder structure in an Outlook Message Format.
  http://entsupport.symantec.com/docs/347212 
  
  How does the Enterprise Vault File System Archiving checkpoint process function
  http://entsupport.symantec.com/docs/346984 
  
  Opening a placeholder file using pass-through recall for a file that was previously compressed can cause the file server to fault.
  http://entsupport.symantec.com/docs/341020 
  
 File type are not blocked when File Blocking with content checking is enabled.
  http://entsupport.symantec.com/docs/340879 
  
Unable to set backup mode after a Building Block failover
  http://entsupport.symantec.com/docs/324052 
  
No option to limit the amount of Basket restores
  http://entsupport.symantec.com/docs/322817 
  
A File Blocking rule cannot detect unauthorized files contained in an archive on 64 bit file server
  http://entsupport.symantec.com/docs/327096 
  
Failed To Perform Search Request when searching a large archive with Integrated Search, Browser Search or Archive Explorer.
  http://entsupport.symantec.com/docs/316824 
  
File System Archiving (FSA) does not archive all volumes and reports warning Event ID: 40976 "There are no archive points associated with this volume"
  http://entsupport.symantec.com/docs/327503 
  
Event 40966 may occur during the Enterprise Vault (EV) File System Archiving (FSA) run with checkpointing enabled.
 http://entsupport.symantec.com/docs/329401 
 
After deleting or moving a folder with an associated archive subsequent synchronization runs can report an error to the event logs, Event 40966
 http://entsupport.symantec.com/docs/320264 
 
"Failed to collect clustering data from file server" when running FSA Cluster Configuration if Enterprise Vault (EV) and File Servers are installed on a different hardware platforms
 http://entsupport.symantec.com/docs/326556 
 
During a File System Archiving Reporting scan the file server may register Event ID 24600 (Error) which states 'This shared resource does not exist.'
 http://entsupport.symantec.com/docs/317449 
 
When attempting to configure a File blocking agent server for NetApp the following error may occur: The file server that you have selected is not in the Enterprise Vault site. Select a file server that is in this site.
  http://entsupport.symantec.com/docs/335837 
  
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
  http://entsupport.symantec.com/docs/336927 
  
Enterprise Vault PowerShell scripts fail to run with snap-in module loading error after upgrading Enterprise Vault
  http://entsupport.symantec.com/docs/332643 
 

Enterprise Vault for Lotus Domino
Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site
http://www.symantec.com/docs/TECH176734 
 

  Lotus Domino Provisioning task does not provision nested group members if the target Domino group is "Access Control List only" group type.
 http://entsupport.symantec.com/docs/347051
 
Lotus Notes emails are not archived by scheduled archiving when the Domino form name contains a backslash "\".
 http://entsupport.symantec.com/docs/326791 
 
Enterprise Vault (EV) for Domino does not index the $JournalRecipients and the $JournalRecipientsExpanded fields.
 http://entsupport.symantec.com/docs/327655 
 
Enterprise Vault search application for Domino is not accessible for Domino Web Access (DWA) users
 http://entsupport.symantec.com/docs/331590
 
iNotes/Domino Web Access (DWA) opened shortcut is missing the Forward button
 http://entsupport.symantec.com/docs/334985 
  
Enterprise Vault PowerShell scripts fail to run with snap-in module loading error after upgrading Enterprise Vault
  http://entsupport.symantec.com/docs/332643 
  
The Copy Into New Message or New To Do function from an opened Domino archived item does not show customized options.
  http://entsupport.symantec.com/docs/336985 
  
Contacts are not available when Replying to an archived item from Domino Web Access (DWA) and clicking on the To, cc, bcc.
  http://entsupport.symantec.com/docs/334880 
  
Using the popup menu to Forward a Domino archived email results in forwarding the shortcut instead of the archived message.
  http://entsupport.symantec.com/docs/334760 
  
Forwarding a Domino archived message with attachments from the mailbox view fails to display attachment image. A blank gray icon is used.
  http://entsupport.symantec.com/docs/332287 
  
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
  http://entsupport.symantec.com/docs/336927
 
Domino Journal Archiving "Error: Hour, Minutes, and Second parameters describe an un-representable Date Time".
 http://entsupport.symantec.com/docs/336512 
  
Lotus Notes emails are not archived by scheduled archiving when the Domino form name contains a backslash "\"
  http://entsupport.symantec.com/docs/326791 
  
Domino aliases under the Unsername field of the Person document are not synchronized with Custodian Manager profiles.
  http://entsupport.symantec.com/docs/338062 
  
If a hidden folder exists in the Domino mail file, the Domino Mailbox Archiving Task stops archiving of that specific mail file and no other items are archived.
  http://entsupport.symantec.com/docs/338161 
 
Enterprise Vault Compliance Accelerator
Putting more than one consecutive question mark wild card in an email address in the To\From field prevents the search from being rejected or the search criteria viewed.
http://www.symantec.com/docs/TECH199094 

Compliance Accelerator Department Tagging is not being applied to certain Monitored Employees that are members of Employee Groups.
http://www.symantec.com/docs/TECH159406

Error converting data type timestamp to numeric

Exclusion of email addresses does not function in the Freeform emails/domains section in the search criteria for Domino or Exchange archived items

Scheduled Search will not run and Schedules cannot added or modified.

How to exclude multiple addresses in an Enterprise Vault (EV) Compliance Accelerator (CA) search Reviewers with Application Administrative rights, timeout when trying to connect via the Client.

Items remain in the tblSearchResults table after all searches have completed

There is a fifty (50) character limit for the user defined export folder location
 
  Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search

 Using the Enterprise Vault Compliance Accelerator 8.0 Client, the error "The value for column 'DeptID' in table 'source' is DBNULL" returned when attempting to view pre-CA8 search criteria.
 http://entsupport.symantec.com/docs/348100 
 
 How to apply granular SQL permissions to replace the sysadmin role
 http://entsupport.symantec.com/docs/345660 
 
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator
 http://entsupport.symantec.com/docs/317529 
 
Random Sampling fails to move items to the review set because of an issue resolving savesets. Value 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx' is already present.
 http://entsupport.symantec.com/docs/326999 
  
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a 'suspended' SPID might be generated
 http://entsupport.symantec.com/docs/327086 
  
Review Period beginning data appears to be one day earlier then requested
 http://entsupport.symantec.com/docs/331890 
  
Matching Hotwords or Hotword phrases in the Subject and Content files do not allow highlighting to occur in the review sets.
  http://entsupport.symantec.com/docs/334149 
  
Assigning an owner to a Department or Case, or Adding User to a Role Assignment, the browse action takes minutes to populate
  http://entsupport.symantec.com/docs/335359 
  
'System.OutOfMemoryException' when viewing the Archive Result pane of a search with a large quantity of archives
  http://entsupport.symantec.com/docs/335375 
  
Attempting to 'view original' of two messages with the same Subject line will cause the error: The Original item cannot be displayed.
  http://entsupport.symantec.com/docs/336088 
  
A scheduled search will not run when the CLEAR button is selected within the "schedule start date:" or the "schedule end date:"
  http://entsupport.symantec.com/docs/326692 
 
Enterprise Vault Discovery Accelerator
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains.
http://www.symantec.com/docs/TECH202081

Error converting data type timestamp to numeric

Scheduled Search will not run and Schedules cannot added or modified.

Search criteria using Custom Attributes do not show the full Attribute for certain Attribute combinations, when the Search Criteria is viewed after the Search is submitted

Items remain in the tblSearchResults table after all searches have completed

There is a fifty (50) character limit for the user defined export folder location
 
  Accelerator Service.exe does not release memory after export of large items causing an Event ID 375 error System.OutOfMemoryException error
  http://entsupport.symantec.com/docs/346806 
 
  Error "Cannot find table 0" appears in a pop-up windows when attempting to review results from a folder search
 http://entsupport.symantec.com/docs/346726 
  
  The SIZE variable is not available in the search attribute settings
  http://entsupport.symantec.com/docs/345908 
  
  Event ID 18: "A problem occurred formatting the event text" with a System.OutOfMemoryException"
  http://entsupport.symantec.com/docs/345763 
  
  How to apply granular SQL permissions to replace the sysadmin role
  http://entsupport.symantec.com/docs/345660 
  
  When attempting to open a customer created Custodian Attribute web page, an Out of Memory condition occurs
  http://entsupport.symantec.com/docs/345653 
  
  Enterprise Vault Discovery Accelerator exhibits slow performance during Analytics Data Collection
  http://entsupport.symantec.com/docs/345621 
  
  "Exception of type 'System.OutOfMemoryException' was thrown" error occurs when Custodian Manager attempts to synchronize an Active Directory with a large object quantity
  http://entsupport.symantec.com/docs/345609 
  
  Accessing the Custodians from the Custodian Manager home page, fails with 'System.OutOfMemoryException'
  http://entsupport.symantec.com/docs/339831 
  
  In Enterprise Vault Discovery Accelerator 8.0 the Active Directory synchronization now synchronizes the 'CN' name instead of the 'Display Name' to the tblPrincipal table.
  http://entsupport.symantec.com/docs/339172 
  
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator
  http://entsupport.symantec.com/docs/317529 
  
Discovery Accelerator export fails to move a message into .PST file.
  http://entsupport.symantec.com/docs/335042 
  
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a 'suspended' SPID might be generated.
  http://entsupport.symantec.com/docs/327086 
  
A scheduled search will not run when using an existing template with start/end dates
  http://entsupport.symantec.com/docs/326692 
  
SQL timeout when running Chain of Custody reports 
Unable to modify Custodians with special characters in the Display Name or Email Display Name fields.
Assigning an owner to a Department or Case, or Adding User to a Role Assignment, the browse action takes minutes to populate 
'System.OutOfMemory.Exception' when viewing the Archive Results pane of a search with a large quantity of archives
NEAR operand returns more than expected results in Analytics
  http://entsupport.symantec.com/docs/336740
 
Attempting to 'view original' of two messages with the same Subject line will cause the error: The Original item cannot be displayed.
  http://entsupport.symantec.com/docs/336088
 
  SharePoint components are not available when running setup on an x64 Operating System
  http://entsupport.symantec.com/docs/351510 
  
Enterprise Vault PowerShell scripts fail to run with snap-in module loading error after upgrading Enterprise Vault
  http://entsupport.symantec.com/docs/332643 
  
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged
  http://entsupport.symantec.com/docs/336927
 
Creating a SharePoint target fails with "You must be a SharePoint administrator to add a SharePoint virtual server, Web application, Site Collection or Site." when anonymous authentication is enabled for the SharePoint site.
  http://entsupport.symantec.com/docs/302921 
 

Enterprise Vault for SMTP
 
NONE
 

 

 

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Article URL http://www.symantec.com/docs/TECH72351


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