Status Code 525, When logging into Netbackup Java Administration Console.
| Article:TECH73029 | | | Created: 2009-01-31 | | | Updated: 2009-01-05 | | | Article URL http://www.symantec.com/docs/TECH73029 |
Problem
Status Code 525, When logging into Netbackup Java Administration Console.
Error
Error "Unable to login, status 525, Can not connect to the NB-Java authentication service via VNETD on
Solution
# more
/usr/openv/netbackup/log/user_ops/nbjlog/jbp.root.jnbSA.XXXXX.log
ServerInterface: Logon - java.net.SocketException: Network is unreachable
ServerInterface: Logon - Initial host: null, Current host:NBUServer, Firewall Env: true, MS Port:13722, VNETD: 13724, m_intPort:0, local port:0, range use: false
Can not connect to the NB-Java authentication service via VNETD on NBUServer on port 13724. Exception:
No firewall in place
# netstat -a | grep vnetd showed it is listening
ServerInterface: Logon - java.net.SocketException: Network is unreachable
ServerInterface: Logon - Initial host: null, Current host:NBUServer, Firewall Env: true, MS Port:13722, VNETD: 13724, m_intPort:0, local port:0, range use: false
Can not connect to the NB-Java authentication service via VNETD on NBUServer on port 13724. Exception:
No firewall in place
# netstat -a | grep vnetd showed it is listening
tcp 0 0 *:vnetd
*:* LISTEN
# more /etc/services | grep vnetd showed correct entries
vnetd 13724/tcp # Veritas Network Utility
vnetd 13724/udp # Veritas Network Utility
# more /etc/xinetd.d/vnetd showed correct entries
# Service vnetd for Netbackup
service vnetd
{
socket_type = stream
protocol = tcp
wait = no
user = root
server = /usr/openv/bin/vnetd
disable = no
instances = UNLIMITED
cps = 1000 1
}
# ifconfig -a revealed no ipaddress was set, once that was set, login to Java Administration Console was possible.
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Legacy ID
329219
Article URL http://www.symantec.com/docs/TECH73029
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