Databases are skipped during Lotus Domino agent backup

Article:TECH73136  |  Created: 2009-01-04  |  Updated: 2012-03-26  |  Article URL http://www.symantec.com/docs/TECH73136
Article Type
Technical Solution

Product(s)

Issue



Databases are skipped during Lotus Domino agent backup


Error



This database is currently being used by someone else. In order to share a Notes database, all users must use a Domino Server instead of a File Server.

A Lotus Domino agent backup with Backup Exec may result in errors related to databases being skipped:

The item DOMSRVR1|F:\Lotus\Domino\Data\admin4.nsf in use - skipped.
This database is currently being used by someone else.  In order to share a Notes database, all users must use a Domino Server instead of a File Server.


The item DOMSRVR1|F:\Lotus\Domino\Data\user01.nsf in use - skipped.
 

This database is currently being used by someone else.  In order to share a Notes database, all users must use a Domino Server instead of a File Server.
 

The item DOMSRVR1|F:\Lotus\Domino\Data\user01.nsf in use - skipped.
 

This error can come from one of several causes.  For the most common causes, please use the steps below to determine the cause and correct the issue.

 

 


Solution



1)  If a Domino database is opened by a user locally, the database is no longer properly shareable and the above errors may be received.  

The correct way to open a database within the Lotus Client or Domino Administrator is to use the 'File' menu, selecting 'Database' then 'Open'.  In  the 'Server' dropdown, the server name must be selected first before selecting the database to open.  By following these steps, particularly the selection of the server name from the 'Server' dropdown, the client will use the Domino server's initialization instead of a local one permitting the database to be shared should some other user/process try to open it.

2)  If some other process on the Domino server has the database open, this 'open' status can be reported by Windows through Domino server.  This can include the Domino Client or Administrator or some other process like virus scanning.  While there is no sharing issue with the database itself within Domino, the fact that Windows detects the database file open causes the sharing violation to be reported through Domino during backup.

During backups, Domino clients installed on the Domino server should be closed and any other file access of the Domino database files (*.NSF, *.NTF) kept to a minimum.

 

 


Supplemental Materials

Value1631310
Description

LOTUS: Random databases are skipped with Domino return code 525 related to DB sharing.


Legacy ID



329345


Article URL http://www.symantec.com/docs/TECH73136


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