Event ID's 2949 or 2256 in the event log reporting that the Task could not be started due to startup errors.
|Article:TECH73314|||||Created: 2009-01-10|||||Updated: 2014-03-21|||||Article URL http://www.symantec.com/docs/TECH73314|
After starting an Enterprise Vault Archiving Task (Mailbox, Journal, or Public Folder), the Task fails, generating an Event ID 2949 or 2256 in the event log reporting that the Task could not be started due to startup errors.
error 0x8007203A means
# as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x203a
# for hex 0x203a / decimal 8250 :
# The server is not operational.
# 1 matches found for "0x8007203a"
A DTRACE of the task may report the following example output:
(PublicFolderTask) GetADDomainController - using FQDN subdomain.domain.com
(PublicFolderTask) :GetADDomainController() - DsGetDcName dwResult==
(PublicFolderTask) :GetADDomainController() - 2nd DsGetDcName dwResult==
(PublicFolderTask) :GetADDomainController() - 3rd DsGetDcName dwResult==
(PublicFolderTask) :GetADDomainController() - returning | DC Name==[\\pdcemulator1.domain.com],| Search Format==[GC://pdcemulator1.domain.com],| GC Found==[True]
(PublicFolderTask) FindExchServerDn - Bind to Search Base: GC://pdcemulator1.domain.com
(PublicFolderTask) FindExchServerDn returning error 0x8007203A
In certain Active Directory environments containing Windows 2000 PDC emulators, the Enterprise Vault archiving tasks may attempt to communicate to these servers as if they were a Global Catalog (GC) server for the domain. These communications will fail, causing the task to stop and report the error.
Manually enter a GC in the Vault Administration Console:
1. Expand Enterprise Vault | Directory On.. | SiteName | Targets | Exchange | Properties of the Domain
2. Check the box to Use specific Global Catalog Server and enter a known good GC using the Fully Qualified Domain Name
3. Restart all EV services and attempt another restore
GetADDomainController returns a domain controller that is not a GC in a multi- domain environment
Article URL http://www.symantec.com/docs/TECH73314