Exception Conditions not working within email reports since upgrading Veritas Backup Reporter to version 6.6

Article:TECH73599  |  Created: 2009-01-17  |  Updated: 2009-01-17  |  Article URL http://www.symantec.com/docs/TECH73599
Article Type
Technical Solution


Environment

Issue



Exception Conditions not working within email reports since upgrading Veritas Backup Reporter to version 6.6

Solution



Overview:
Reports which are configured to be emailed depending on at least one or more met conditions, are no longer emailed even if the configured condition(s) is met.

Details:
Within the VBR GUI navigate into Settings > User Settings > Email/Export Reports and select Edit for the specific Email Report.

Once in Edit / Update Email Report, if the report you have selected has been configured with at least one condition, clicking Update Conditions List will make the condition from the report appear.  You can then proceed with configuring the Email Report to send or not send an email based on if the condition is met or not.

In VBR 6.6, even if a condition is met, it says the condition has not been met, and will not work correctly.
If "Send email only if reports are attached" is NOT selected, an email will be generated with contents similar to:


Report <Report Name> is not included because none of the attached exception conditions matched. Attached Exception Conditions:


SOLUTION:
A binary has been written to correct this problem.
ET: 1791418 - Emailed Reports ignore the met "Conditions".

This defect is on track to be fixed in VBR 6.6.1.  

Supplemental Materials

SourceETrack
Value1791418
DescriptionEmailed Reports ignore the met "Conditions".

Legacy ID



329908


Article URL http://www.symantec.com/docs/TECH73599


Terms of use for this information are found in Legal Notices