A Job Log gives the error of "One or more errors were encountered converting this log into a web page for display" if it is very large in size.

Article:TECH73728  |  Created: 2009-01-20  |  Updated: 2012-01-18  |  Article URL http://www.symantec.com/docs/TECH73728
Article Type
Technical Solution

Product(s)

Environment

Issue



A Job Log gives the error of "One or more errors were encountered converting this log into a web page for display" if it is very large in size.


Error



One or more errors were encountered converting this log into a web page for display
Illegal xml character.


Solution



Reason:
 
If the Job Log is very large in size it will not be able to convert to HTML.
 

 
Solution:
 
1. Find the Job Log in Program Files\Symantec\Backup Exec\Data.
 
2. Check the size of the XML log file.
 
3. Open the XML file in WordPad and find out what is causing the log to be so large.
 

 
Possible causes:
 
Legacy Mailbox backups with Mapi errors.
 
Detail Logging of the Job Log.
 

 


Legacy ID



330065


Article URL http://www.symantec.com/docs/TECH73728


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