BUG REPORT: Disaster Recovery, 'CR Garbage Collection', 'PDDO Backup' or 'PDDO Data Removal' workflows may hang on the first jobstep in a Queued/Running_Hold state

Article:TECH74336  |  Created: 2009-01-09  |  Updated: 2013-07-10  |  Article URL http://www.symantec.com/docs/TECH74336
Article Type
Technical Solution


Environment

Issue



Disaster Recovery, 'CR Garbage Collection', 'PDDO Backup' or 'PDDO Data Removal' workflows may hang on the first jobstep in a Queued/Running_Hold state


Error



PureDisk job log from any of the aforementioned workflows may report "waitprevjobinworkflow" on the first jobstep.

 


Solution



Symantec has acknowledged that the above-mentioned issue (ETrack 1790525) is present in the current version(s) of the product(s) mentioned at the end of this article. This issue is currently being proposed by Symantec to be addressed in PureDisk 6.6 and higher.

Supplemental Materials

SourceETrack
Value1790525
Description

DR Backup hanging on waitprevjobsinworkflow even though previous job has completed successfully.


Legacy ID



331549


Article URL http://www.symantec.com/docs/TECH74336


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