Shortcut deletion behavior does not respond according to mailbox archiving policy when deleting a retrieved Domino archived item.

Article:TECH74342  |  Created: 2009-01-09  |  Updated: 2013-05-14  |  Article URL http://www.symantec.com/docs/TECH74342
Article Type
Technical Solution


Issue



Shortcut deletion behavior does not respond according to mailbox archiving policy when deleting a retrieved Domino archived item.


Solution




When "Users can delete items from their archive" is deselected in the Enterprise Vault site settings and the Domino Desktop Policy "Shortcut Deletion" option is set to "Shortcut Only" deleting an opened archive item results in an unexpected dialog box to appear.  The dialog box allows the user to choose to "Delete Shortcut" or "Delete Both" indicating to delete the shortcut and the saved item or to "Cancel".

This is unexpected as the environment is configured to not ask the user what he would like to delete.
 
Workaround:
A temporary workaround for any customer experiencing / reporting the same issue is to manually edit templates to hide non-functioning buttons. Customers wishing to implement the workaround, can contact Symantec Support for assistance.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please see  http://www.symantec.com/ .
 

Supplemental Materials

Value1665300
Description

DOM_ARCH - Unexpected user prompt when deleting open archived document.


Legacy ID



331559


Article URL http://www.symantec.com/docs/TECH74342


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