When bulk restoring archived items and Exchange Mailbox Quotas are implemented 3196 and 2270 errors are logged and the Mailbox Store EDB file size increases

Article:TECH74833  |  Created: 2009-01-24  |  Updated: 2014-08-01  |  Article URL http://www.symantec.com/docs/TECH74833
Article Type
Technical Solution

Product(s)

Issue



When bulk restoring archived items and Exchange Mailbox Quotas are implemented, 3196 and 2270 errors are logged and the Mailbox Store EDB file size increases


Error



Event ID: 3196 An error has occurred whilst synchronizing the properties of mailbox /o=First Organization/ou=First Administrative Group/cn=Recipients/cn=ihaveaquota on Exchange server EV2007EXCHANGE. |Error: <0x8004060c> |Internal: .\AgentExchSynch.cpp (CAgentExchSynch::SynchronizeMailboxEntryEx2) [lines {...,879,894,912,923,945,946,956,960,1010,1011,1015,1024}] built Feb 13 04:53:09 2009 |

V-437-3196

EV~W Event ID: 2270 A queued operation exceeded the retry count and has been discarded|m_pIExchangeSynch->SynchronizeMailboxEntryEx(LegacyMailboxDn = "/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=ihaveaquota",| adMbxDn = "CN=ihaveaquota,OU=EV Users,DC=ev2007,DC=local",| adMsgStoreDn = "CN=Mailbox Store (EV2007EXCHANGE),CN=First Storage Group,CN=InformationStore,CN=EV2007EXCHANGE,CN=Servers,CN=First Administrative Group,CN=Administrative Groups,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=ev2007,DC=local", | SynchModes = "3")|HRESULT: 0x8004060C |

V-437-2270


Solution



This issue is resolved in the following release: 

Enterprise Vault 9.0.2
 

 

 

 

Supplemental Materials

Value1637728
Description

Size of Mailbox Store EDB file increased substantially by failed EV Restore


Legacy ID



332903


Article URL http://www.symantec.com/docs/TECH74833


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