NetBackup for Lotus Notes backup fails with Status Code 71 since upgrading the Lotus Domino Server to version 8.0.x on Windows clients

Article:TECH74850  |  Created: 2009-01-24  |  Updated: 2009-01-24  |  Article URL http://www.symantec.com/docs/TECH74850
Article Type
Technical Solution


Environment

Issue



NetBackup for Lotus Notes backup fails with Status Code 71 since upgrading the Lotus Domino Server to version 8.0.x on Windows clients

Error



Status Code 71: none of the files in the file list exist

Solution



NetBackup for Lotus Notes database agent support for Domino Server 8.0.x requires NetBackup 6.0 MP6 or 6.5.1 and higher.  For 64-bit Domino Server 8.0.x, the minimum supported NetBackup version is 6.5.2.

Solution:
If the client is running an earlier version of NetBackup, it must be patched or upgraded to the minimum supported version.




Legacy ID



332926


Article URL http://www.symantec.com/docs/TECH74850


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