Event id 6883 is generated when attempting storage expire on a vault store with no open partitions when using Enterprise Vault 2007.

Article:TECH74894  |  Created: 2009-01-25  |  Updated: 2013-05-14  |  Article URL http://www.symantec.com/docs/TECH74894
Article Type
Technical Solution

Product(s)

Environment

Issue



Event id 6883 is generated when attempting storage expire on a vault store with no open partitions when using Enterprise Vault 2007.


Error



Event id 6883. Unable to complete deletion request. The Vault Store does not contain any open partitions {0XC0041AA2.EN_US}


Solution



Workaround:
Enterprise Vault requires an open partition to perform this request.  
1.  Open the existing partition or create a new partition for the Vault Store and set as Open.
2.  Restart the Storage Service.
3.  Resubmit the Expiry run.
 
 
Resolution:
This issue is currently resolved in the following release:


Enterprise Vault 8.0 SP2

http://www.symantec.com/docs/TECH63622

 


Supplemental Materials

SourceETrack
Value1845608
Description

While there are no open partitions available, storage expiry fails


Legacy ID



333118


Article URL http://www.symantec.com/docs/TECH74894


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