Cannot view help topics

Article:TECH7498  |  Created: 2005-09-06  |  Updated: 2005-09-07  |  Article URL
Article Type
Technical Solution


Attempting to view help topics from within the application results in the following error: "Action canceled. Internet Explorer was unable to link to the Web page you requested. The page might be temporarily unavailable."


Any Windows Operating System


Microsoft has released a security hotfix  that causes this behavior when trying to open .CHM files. Please see for more information.


To resolve this issue, follow the steps provided in Microsoft knowledge base article 896358 ( Alternatively, navigate to the location of the .CHM files using Windows Explorer and open the files manually.

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