When performing a backup operation, the following error:"WARNING: "\***\***\***\***.pst" is a corrupt file. This file cannot verify." is generated

Article:TECH7499  |  Created: 2010-01-15  |  Updated: 2011-12-07  |  Article URL http://www.symantec.com/docs/TECH7499
Article Type
Technical Solution

Product(s)

Environment

Issue



When performing a backup operation, the following error:"WARNING: "\***\***\***\***.pst" is a corrupt file. This file cannot verify." is generated


Error



The error message is generated when Backup Exec for Windows Servers (tm) attempts to back up a file that is in use by another application or user. Backup Exec may back up partial data from such a file, but when it is not able to continue the backup of the file, Backup Exec marks the file on tape as corrupt.
 
This issue is also a result of Microsoft Outlook being open on a remote machine during backup operation and an error will produce in the log file stating that the .pst and/or .pab files are corrupt and the job will fail (Figure 1).

Figure 1
  
 

Solution




To resolve this issue, please perform either of the following:

1. Verify that Microsoft Outlook is closed before the backup operation is performed or  
 
2. Use the Backup Exec Advanced Open File Option  during the backup operation.
 



Legacy ID



229898


Article URL http://www.symantec.com/docs/TECH7499


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