When performing a backup operation, the following error:"WARNING: "\***\***\***\***.pst" is a corrupt file. This file cannot verify." is generated
| Article:TECH7499 | | | Created: 2010-01-15 | | | Updated: 2011-12-07 | | | Article URL http://www.symantec.com/docs/TECH7499 |
Problem
When performing a backup operation, the following error:"WARNING: "\***\***\***\***.pst" is a corrupt file. This file cannot verify." is generated
Error
The error message is generated when Backup Exec for Windows Servers (tm) attempts to back up a file that is in use by another application or user. Backup Exec may back up partial data from such a file, but when it is not able to continue the backup of the file, Backup Exec marks the file on tape as corrupt.
This issue is also a result of Microsoft Outlook being open on a remote machine during backup operation and an error will produce in the log file stating that the .pst and/or .pab files are corrupt and the job will fail (Figure 1).
Figure 1
Figure 1
Solution
To resolve this issue, please perform either of the following:
1. Verify that Microsoft Outlook is closed before the backup operation is performed or
2. Use the Backup Exec Advanced Open File Option during the backup operation.
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Legacy ID
229898
Article URL http://www.symantec.com/docs/TECH7499
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