Final error: 0xe000fe7a - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details after the restore job completes with correct byte count.

Article:TECH75138  |  Created: 2009-01-01  |  Updated: 2013-11-27  |  Article URL http://www.symantec.com/docs/TECH75138
Article Type
Technical Solution


Issue



Final error: 0xe000fe7a - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details after the restore job completes with correct byte count.


Error



Final error: 0xe000fe7a - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details.
Final error category: Other Errors
For additional information regarding this error refer to link V-79-57344-65146
 
The application log on the Exchange Server shows the following events:
 
Event Type: Error
Event Source: ESE
Event Category: General
Event ID: 604
Date: 12/09/2009
Time: 7:38:05 PM
User: N/A
Computer: EXCHSERVER
Description:
Information Store (4832) First Storage Group: Locale ID 0x00000411 (Japanese Japanese) is either invalid or not installed on this machine. 
For more information, click http://www.microsoft.com/contentredirect.asp.

Cause



This event may occur after moving a database from one computer to another.  

Solution



This Warning event indicates that you must install language support.  
To resolve this warning, install the code page for support of the specified language by doing the following:
 
 1) In the Control Panel, open Regional and Language Options
  
2) Select the Advanced tab. 
  
3) Under Code page conversion tables, select the check box next to the code page conversion table to install. 
 
   
 
To Install East Asian Languages Only, you can complete the following steps:
 
 1) Go to Regional and Language Options  -> Supplemental Language Support.
 
2) Place a check mark next to Install files for East Asian Languages.
 
  
  
 Reboot the server after the above steps.
 

Supplemental Materials

ValueV-79-57344-65146
Description

An error occurred while accessing Microsoft Exchange Server.


SourceError Code
Value0xe000fe7a
Description

An error occurred while accessing Microsoft Exchange Server.


SourceEvent ID
Value604
Description

  First Storage Group: Locale ID 0x00000411 (Japanese Japanese) is either invalid or not installed on this machine.



Legacy ID



334157


Article URL http://www.symantec.com/docs/TECH75138


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