While running Backup Exec Live Update utility (BEUpdateOps.exe) following error message is shown "Symantec Backup Exec was not detected on this computer. This application requires Symantec Backup Exec" .

Article:TECH75321  |  Created: 2009-01-07  |  Updated: 2010-01-14  |  Article URL http://www.symantec.com/docs/TECH75321
Article Type
Technical Solution

Product(s)

Environment

Issue



While running Backup Exec Live Update utility (BEUpdateOps.exe) following error message is shown "Symantec Backup Exec was not detected on this computer. This application requires Symantec Backup Exec" .

Solution




While running Backup Exec Live Update utility (BEUpdateOps.exe) following error message is shown (Figure1).

"Symantec Backup Exec was not detected on this computer.  This application requires Symantec Backup Exec".

The above error message is displayed when Live Update utility being used is not for the version of Backup Exec that is installed on the server.

Figure1.

 

Solution:

Make sure that Live Update utility downloaded is the correct one for the Backup Exec version installed on the server.

Refer to the related documents section for the links to download Live Update utility for different versions of Backup Exec.






Legacy ID



334781


Article URL http://www.symantec.com/docs/TECH75321


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