Hotfix NB_PDE_6.6.0.1.tar provides critical fixes to Symantec Veritas NetBackup (tm) PureDisk 6.6
| Article:TECH75592 | | | Created: 2009-01-14 | | | Updated: 2010-11-24 | | | Article URL http://www.symantec.com/docs/TECH75592 |
Problem
Hotfix NB_PDE_6.6.0.1.tar provides critical fixes to Symantec Veritas NetBackup (tm) PureDisk 6.6
Solution
Name: NB_PDE_6.6.0.1
Date: October 15, 2009
=========================================================================
This Hotfix provides features and fixes to the Veritas NetBackup
PureDisk Remote Office Edition 6.6 software.
=========================================================================
* PREREQUISITES
* PREINSTALLATION STEPS
* PRODUCT FIXES
* INSTALLATION INSTRUCTIONS
=============
PREREQUISITES
=============
This Hotfix can only be installed on PureDisk 6.6.
=====================
PREINSTALLATION STEPS
=====================
This section describes the preinstallation steps for the Hotfix.
Downloading and extracting the patch
1. Use scp to copy the tar file, NB_PDE_6.6.0.1_335333.tar to the /root
directory of the PureDisk node that hosts the storage pool authority.
2. Log on as root to the node that hosts the storage pool authority.
3. Type the following command to verify the integrity of the
Hotfix:
md5sum /root/NB_PDE_6.6.0.1_335333.tar
This command computes the md5 checksum of the Hotfix. The md5
checksum of the Hotfix must match '193a8dcf65eb0fcbd42dbe7b9c6e4355'.
http://entsupport.symantec.com/docs/335333.
If you obtain a different checksum, the Hotfix was corrupted
during download. Try to download the Hotfix again.
4. Type the following command to extract the README file:
tar -C / -xf /root/NB_PDE_6.6.0.1_335333.tar ./NB_PDE_6.6.0.1.README
=============
PRODUCT FIXES
=============
This patch contains the following product fixes:
* Etrack 1855576: Upgrading a Windows 32 bit client from PureDisk 6.5.1
to PureDisk 6.6 a blue-screen is generated at reboot.
This issue affects Windows XP, 2003 and 2008 on 32-bit platforms only.
Windows 64-bit platforms are not affected. Windows 2000 machines (of
any type) are not affected. This issue does not occur if PureDisk 6.6
is installed as the base install and not upgraded. This issue affects
the PureDisk backup agent and PDDO (PureDisk Deduplication Option).
More information on this issue is available:
http://entsupport.symantec.com/docs/334818
=========================
INSTALLATION INSTRUCTIONS
=========================
This section describes how to install the software.
Note:
Windows 2000 users should be aware that Windows 2000 servers must be
rebooted after upgrading their severs using this hotfix. Please plan the
deployment of this package appropriately to eliminate any unscheduled
down time in your environment.
Installing the patch
1. Make sure that no PureDisk jobs are currently running or are
scheduled to be run.
2. Log out from the Web UI.
3. (Conditional) Freeze the PureDisk service groups for the clustered
PureDisk server.
Perform this step if the storage pool is installed with VCS cluster
software. Use the Cluster Manager Java Console, and freeze all the
service groups.
For information about how to freeze and unfreeze clustered storage
pools, see the Veritas NetBackup PureDisk Storage Pool Installation
Guide.
4. Type the following command to unpack the Hotfix software:
tar -C / -xf /root/NB_PDE_6.6.0.1_335333.tar ./opt
5. Type the following command to run and install the Hotfix:
/opt/pdinstall/apply-NB_PDE_6.6.0.1
If the topology.ini file is encrypted, the software prompts you for
the password to decrypt this file.
The Hotfix automatically pushes the software to all nodes in
the storage pool and to all clients.
At the end of a successful installation, the software prompts you to
encrypt the topology.ini file.
6. (Conditional) Unfreeze the PureDisk service groups for the
clustered PureDisk server.
Perform this step if the storage pool is installed with VCS cluster
software.
The Veritas Cluster Server (VCS) software might detect some faults
during the upgrade process. If any upgrade actions generate a VCS
fault, use the Cluster Manager Java Console to clear the fault and
probe that resource group before you unfreeze the cluster.
7. Monitor the client agent update jobs
Take the following actions to monitor the client agent upgrade jobs:
* Invoke the Web UI.
* Click Monitor > Jobs.
* Set the "View jobs by" dropdown to "Policy types".
* Select the "Agent Update" workflow under "Miscellaneous
Workflows".
If one of the upgrade jobs fails, PureDisk deactivates those client
agents. You need to activate these agents again and to select the
client to upgrade to. Follow the steps below:
* Invoke the Web UI.
* Click Manage > Agents.
* In the left pane, select the deactivated agent you wish to
reactivate. Select the storage pool level if you wish to activate
all agents in the storage pool.
* In the right pane, select "Activate Agent(s)".
* A new agent update job is scheduled for those agents not
upgraded yet.
* Monitor these upgrade jobs again. Start them over if they fail
or timeout.
Date: October 15, 2009
=========================================================================
This Hotfix provides features and fixes to the Veritas NetBackup
PureDisk Remote Office Edition 6.6 software.
=========================================================================
* PREREQUISITES
* PREINSTALLATION STEPS
* PRODUCT FIXES
* INSTALLATION INSTRUCTIONS
=============
PREREQUISITES
=============
This Hotfix can only be installed on PureDisk 6.6.
=====================
PREINSTALLATION STEPS
=====================
This section describes the preinstallation steps for the Hotfix.
Downloading and extracting the patch
1. Use scp to copy the tar file, NB_PDE_6.6.0.1_335333.tar to the /root
directory of the PureDisk node that hosts the storage pool authority.
2. Log on as root to the node that hosts the storage pool authority.
3. Type the following command to verify the integrity of the
Hotfix:
md5sum /root/NB_PDE_6.6.0.1_335333.tar
This command computes the md5 checksum of the Hotfix. The md5
checksum of the Hotfix must match '193a8dcf65eb0fcbd42dbe7b9c6e4355'.
http://entsupport.symantec.com/docs/335333.
If you obtain a different checksum, the Hotfix was corrupted
during download. Try to download the Hotfix again.
4. Type the following command to extract the README file:
tar -C / -xf /root/NB_PDE_6.6.0.1_335333.tar ./NB_PDE_6.6.0.1.README
=============
PRODUCT FIXES
=============
This patch contains the following product fixes:
* Etrack 1855576: Upgrading a Windows 32 bit client from PureDisk 6.5.1
to PureDisk 6.6 a blue-screen is generated at reboot.
This issue affects Windows XP, 2003 and 2008 on 32-bit platforms only.
Windows 64-bit platforms are not affected. Windows 2000 machines (of
any type) are not affected. This issue does not occur if PureDisk 6.6
is installed as the base install and not upgraded. This issue affects
the PureDisk backup agent and PDDO (PureDisk Deduplication Option).
More information on this issue is available:
http://entsupport.symantec.com/docs/334818
=========================
INSTALLATION INSTRUCTIONS
=========================
This section describes how to install the software.
Note:
Windows 2000 users should be aware that Windows 2000 servers must be
rebooted after upgrading their severs using this hotfix. Please plan the
deployment of this package appropriately to eliminate any unscheduled
down time in your environment.
Installing the patch
1. Make sure that no PureDisk jobs are currently running or are
scheduled to be run.
2. Log out from the Web UI.
3. (Conditional) Freeze the PureDisk service groups for the clustered
PureDisk server.
Perform this step if the storage pool is installed with VCS cluster
software. Use the Cluster Manager Java Console, and freeze all the
service groups.
For information about how to freeze and unfreeze clustered storage
pools, see the Veritas NetBackup PureDisk Storage Pool Installation
Guide.
4. Type the following command to unpack the Hotfix software:
tar -C / -xf /root/NB_PDE_6.6.0.1_335333.tar ./opt
5. Type the following command to run and install the Hotfix:
/opt/pdinstall/apply-NB_PDE_6.6.0.1
If the topology.ini file is encrypted, the software prompts you for
the password to decrypt this file.
The Hotfix automatically pushes the software to all nodes in
the storage pool and to all clients.
At the end of a successful installation, the software prompts you to
encrypt the topology.ini file.
6. (Conditional) Unfreeze the PureDisk service groups for the
clustered PureDisk server.
Perform this step if the storage pool is installed with VCS cluster
software.
The Veritas Cluster Server (VCS) software might detect some faults
during the upgrade process. If any upgrade actions generate a VCS
fault, use the Cluster Manager Java Console to clear the fault and
probe that resource group before you unfreeze the cluster.
7. Monitor the client agent update jobs
Take the following actions to monitor the client agent upgrade jobs:
* Invoke the Web UI.
* Click Monitor > Jobs.
* Set the "View jobs by" dropdown to "Policy types".
* Select the "Agent Update" workflow under "Miscellaneous
Workflows".
If one of the upgrade jobs fails, PureDisk deactivates those client
agents. You need to activate these agents again and to select the
client to upgrade to. Follow the steps below:
* Invoke the Web UI.
* Click Manage > Agents.
* In the left pane, select the deactivated agent you wish to
reactivate. Select the storage pool level if you wish to activate
all agents in the storage pool.
* In the right pane, select "Activate Agent(s)".
* A new agent update job is scheduled for those agents not
upgraded yet.
* Monitor these upgrade jobs again. Start them over if they fail
or timeout.
Attachments
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Legacy ID
335333
Article URL http://www.symantec.com/docs/TECH75592
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