Hotfix NB_PDE_6.6.0.1.tar provides critical fixes to Symantec Veritas NetBackup (tm) PureDisk 6.6

Article:TECH75592  |  Created: 2009-01-14  |  Updated: 2010-11-24  |  Article URL http://www.symantec.com/docs/TECH75592
Article Type
Technical Solution

Product(s)

Environment

Issue



Hotfix NB_PDE_6.6.0.1.tar provides critical fixes to Symantec Veritas NetBackup (tm) PureDisk 6.6


Solution



Name: NB_PDE_6.6.0.1
Date: October 15, 2009

=========================================================================
This Hotfix provides features and fixes to the Veritas NetBackup
PureDisk Remote Office Edition 6.6 software.
=========================================================================

* PREREQUISITES

* PREINSTALLATION STEPS

* PRODUCT FIXES

* INSTALLATION INSTRUCTIONS



=============
PREREQUISITES
=============


This Hotfix can only be installed on PureDisk 6.6.


=====================
PREINSTALLATION STEPS
=====================


This section describes the preinstallation steps for the Hotfix.

Downloading and extracting the patch

1. Use scp to copy the tar file, NB_PDE_6.6.0.1_335333.tar to the /root
  directory of the PureDisk node that hosts the storage pool authority.

2. Log on as root to the node that hosts the storage pool authority.

3. Type the following command to verify the integrity of the
  Hotfix:

  md5sum /root/NB_PDE_6.6.0.1_335333.tar

  This command computes the md5 checksum of the Hotfix. The md5
  checksum of the Hotfix must match '193a8dcf65eb0fcbd42dbe7b9c6e4355'.
  http://entsupport.symantec.com/docs/335333.

  If you obtain a different checksum, the Hotfix was corrupted
  during download. Try to download the Hotfix again.

4. Type the following command to extract the README file:

  tar -C / -xf /root/NB_PDE_6.6.0.1_335333.tar ./NB_PDE_6.6.0.1.README



=============
PRODUCT FIXES
=============


This patch contains the following product fixes:

* Etrack 1855576: Upgrading a Windows 32 bit client from PureDisk 6.5.1
 to PureDisk 6.6 a blue-screen is generated at reboot.

 This issue affects Windows XP, 2003 and 2008 on 32-bit platforms only.
 Windows 64-bit platforms are not affected. Windows 2000 machines (of
 any type) are not affected. This issue does not occur if PureDisk 6.6
 is installed as the base install and not upgraded. This issue affects
 the PureDisk backup agent and PDDO (PureDisk Deduplication Option).

 More information on this issue is available:
 http://entsupport.symantec.com/docs/334818


=========================
INSTALLATION INSTRUCTIONS
=========================


This section describes how to install the software.


Note:


Windows 2000 users should be aware that Windows 2000 servers must be
rebooted after upgrading their severs using this hotfix. Please plan the
deployment of this package appropriately to eliminate any unscheduled
down time in your environment.


Installing the patch

1. Make sure that no PureDisk jobs are currently running or are
  scheduled to be run.

2. Log out from the Web UI.

3. (Conditional) Freeze the PureDisk service groups for the clustered
  PureDisk server.

  Perform this step if the storage pool is installed with VCS cluster
  software. Use the Cluster Manager Java Console, and freeze all the
  service groups.

  For information about how to freeze and unfreeze clustered storage
  pools, see the Veritas NetBackup PureDisk Storage Pool Installation
  Guide.

4. Type the following command to unpack the Hotfix software:

  tar -C / -xf /root/NB_PDE_6.6.0.1_335333.tar ./opt

5. Type the following command to run and install the Hotfix:

  /opt/pdinstall/apply-NB_PDE_6.6.0.1

  If the topology.ini file is encrypted, the software prompts you for
  the password to decrypt this file.

  The Hotfix automatically pushes the software to all nodes in
  the storage pool and to all clients.

  At the end of a successful installation, the software prompts you to
  encrypt the topology.ini file.

6. (Conditional) Unfreeze the PureDisk service groups for the
  clustered PureDisk server.

  Perform this step if the storage pool is installed with VCS cluster
  software.

  The Veritas Cluster Server (VCS) software might detect some faults
  during the upgrade process. If any upgrade actions generate a VCS
  fault, use the Cluster Manager Java Console to clear the fault and
  probe that resource group before you unfreeze the cluster.

7. Monitor the client agent update jobs

  Take the following actions to monitor the client agent upgrade jobs:

  * Invoke the Web UI.

  * Click Monitor > Jobs.

  * Set the "View jobs by" dropdown to "Policy types".

  * Select the "Agent Update" workflow under "Miscellaneous
    Workflows".


  If one of the upgrade jobs fails, PureDisk deactivates those client
  agents. You need to activate these agents again and to select the
  client to upgrade to. Follow the steps below:

  * Invoke the Web UI.

  * Click Manage > Agents.

  * In the left pane, select the deactivated agent you wish to
    reactivate. Select the storage pool level if you wish to activate
    all agents in the storage pool.

  * In the right pane, select "Activate Agent(s)".

  * A new agent update job is scheduled for those agents not
    upgraded yet.

  * Monitor these upgrade jobs again. Start them over if they fail
    or timeout.




 

Attachments

NB_PDE_6.6.0.1_335333.tar (16.7 MBytes)


Legacy ID



335333


Article URL http://www.symantec.com/docs/TECH75592


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