Summary:

This hotfix contains a recommended fix for Backup Exec for Windows Servers.

Affected versions:

Backup Exec 12.0 revision 1364 32bit Media Servers.
Backup Exec 12.0 revision 1364 x64bit Media Servers.
Backup Exec 12.0 revision 1364 32bit Remote Agents for Windows Servers.
Backup Exec 12.0 revision 1364 x64bit Remote Agents for Windows Servers.

Prerequisites:

- Before installing this hotfix, Service Pack 4 must be installed.  Service Pack 4 can be obtained here: http://www.symantec.com/docs/TECH77814
- Administrative privileges are required to install this hotfix.


Post requisites:

- A full backup is recommended after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

Download links:

For 32bit Media Servers: http://www.symantec.com/docs/TECH126871 
For x64bit Media Servers: http://www.symantec.com/docs/TECH126870

Issues resolved:

- Attempt to select Lotus Domino databases for backup returns the error "The function is not implemented"
- Backup of encrypted Domino databases is marked as successful in the job log, however in a restore job selections these database files are missing
- Domino database may be silently skipped when database file storage locations are on a mount volume


Installation Guide:

This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh  Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. http://www.symantec.com/docs/TECH58186


Uninstalling this hotfix:

This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote: http://www.symantec.com/docs/TECH58187

File Information:

The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (by default)
 

 

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 

 

Backup Exec 32bit Remote Agents for Windows Servers (1)
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
 

 

Backup Exec x64bit Remote Agents for Windows Servers (1)
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
 

 
(1) Remote Agent for Windows Servers and Remote Agent for Linux/Unix/Macintosh Servers updates are cumulative. They contain updates from all previous hotfixes released. The files listed in this table are the files that changed for this hotfix.