BUG REPORT: Agent spoolers are hanging or very slow after running for one to three weeks.
| Article:TECH76417 | | | Created: 2009-01-04 | | | Updated: 2010-01-23 | | | Article URL http://www.symantec.com/docs/TECH76417 |
Problem
BUG REPORT: Agent spoolers are hanging or very slow after running for one to three weeks.
Solution
EVIDENCE:
After
running normally for a period of time, the VBR agent spoolers all start to show
increasing lag time. Although spool files are processed, the time is
longer so that it appears that none are being processed.
From
corbaserver log vbr_server-0.log before the problem:
8/29/09
10:28:57 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupJobs()
Time taken to process BackupFinalJob data 63 milliseconds
8/29/09
10:28:57 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupImage()
Processing BackupImage
8/29/09
10:28:57 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupImage()
Time taken to process BackupImage data 187 milliseconds
8/29/09
10:28:59 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadTapeDrives()
Time taken to process BackupMedia data 16 milliseconds
8/29/09
10:29:01 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadTapeDrives()
Time taken to process BackupMedia data 16 milliseconds
8/29/09
10:29:01 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupImage()
Processing BackupImage
8/29/09
10:29:01 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupImage()
Time taken to process BackupImage data 219 milliseconds
8/29/09
10:29:02 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupImage()
Processing BackupImage
8/29/09
10:29:02 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupImage()
Time taken to process BackupImage data 157 milliseconds
8/29/09
10:29:03 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadTapeDrives()
Time taken to process BackupMedia data 16 milliseconds
From
corbaserver log vbr_server-0.log after the problem:
8/31/09
9:53:25 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupImage()
Time taken to process BackupImage data 162547 milliseconds
8/31/09
9:53:25 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadTapeDrives()
Time taken to process BackupMedia data 162563 milliseconds
8/31/09
9:54:27 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupJobs()
Time taken to process BackupFinalJob data 87827 milliseconds
8/31/09
9:54:27 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadTapeDrives()
Time taken to process BackupMedia data 175076 milliseconds
8/31/09
9:54:36 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadTapeDrives()
Time taken to process BackupMedia data 75189 milliseconds
8/31/09
9:54:40 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadTapeDrives()
Time taken to process BackupMedia data 62363 milliseconds
8/31/09
9:54:53 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadTapeDrives()
Time taken to process BackupMedia data 275432 milliseconds
8/31/09
9:55:06 AM EDT INFO
com.veritas.ccsvc.server.core.corba.AgentComponentCORBAImpl.loadBackupJobs()
Time taken to process BackupFinalJob data 1330261 milliseconds
SOLUTION/WORKAROUND:
Restart the
VBR corbaserver process.
This problem
is resolved in VBR version 6.6.2
|
|
| Source | ETrack |
| Value | 1791356 |
| Description | Agent spoolers are hanging or very slow after running for one to three weeks. |
Legacy ID
336761
Article URL http://www.symantec.com/docs/TECH76417
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Thank you.