Late Breaking News for Enterprise Vault 8.0 SP3

Article:TECH76655  |  Created: 2009-01-10  |  Updated: 2014-03-06  |  Article URL http://www.symantec.com/docs/TECH76655
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Article Type
Technical Solution


Issue



NOTE: Enterprise Vault 8.0 SP5 Released! (October 20, 2010)
http://www.symantec.com/docs/TECH128741


Symantec Corporation updates this article as new customer-related information pertaining to 8.0 SP3 becomes available.  Symantec recommends that you frequently check this article for updates or subscribe to receive updates to this document.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment.  Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


Solution



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Software Alerts

Enterprise Vault Article
 Security Advisory: Symantec Enterprise Vault Unquoted Search Path in the File Collector and File PlaceHolder services TECH204135 
 Security Advisory: Symantec Enterprise Vault Update for Oracle Outside In Module
AL1165
Archiving files within a directory that has the same folder name, one in Double Byte Character Set (DBCS) and the other in Single Byte Character Set (SBCS) can result in potential data los AL1023
A potential for data loss can occur when archiving to an EMC Centera Storage Partition with Collections enabled. TECH135807

Extremely Rare Instance of data loss can occur when archiving with Enterprise Vault Exchange 8.x or Enterprise Vault for Lotus Domino 8.x when configured with an EMC Centera Storage Partition
TECH130135


Hotfixes for 8.0 SP3
Enterprise for Microsoft Exchange Vault Article
Hotfix for Symantec Enterprise Vault 8.0 SP3, When attempting to archive an item, CSimpleStore::LocateTargetVaultId reports com error 0x80070057 TECH164419 
Hotfix for Symantec Enterprise Vault (EV), High SQL CPU Utilization during GetObjectsBySIDs for environments using Vault Cache TECH139219 
Hotfix for Symantec Enterprise Vault 8 SP3, Build 1845, EVSVR must repair collection issues and properly populate the TotalCount TECH136160
Hotfix for Symantec Enterprise Vault 8.0 SP3, Build 1845, Unable to add some items to the index volume due to Recombine errors during the extract of the saveset from Centera. TECH130131
Hotfix for Enterprise Vault 8.0 SP3, Build 1845, Deleting expired recurring archived Calendar entries will delete the entire series and not just the expired item. TECH128949
Hotfix to add 'Archive Naming Convention' feature to the Mailbox Polic TECH125704
Hotfix for Enterprise Vault 8.0 SP3, Build 1845, The Outlook client can fault if there are over 1024 characters in the EVSERVERS value TECH127938
Hotfix for Enterprise Vault 8.0 SP3, Build 1845, JournalDelete table items will not get removed properly if items are found to be on hold TECH124580
Hotfix for Symantec Enterprise Vault for Microsoft Exchange 8.0 SP3, Build 1845, Vault Cache Synchronization can occasionally fail during DownloadContent.aspx TECH125426
Hotfix for Enterprise Vault (EV) 8.0 Service Pack 3 (SP3), - Outlook Web Access (OWA) 2003 Extensions - Support for MS KB 977720 (6.5.7655.10) -- December 2009 cumulative daylight saving time (DST) update for Exchange 2003 SP2 TECH125644
Hotfix for Enterprise Vault (EV) 8.0 Service Pack 3 (SP3), Build 1845, for Microsoft Exchange - Outlook Web Access (OWA) 2007 Extensions - Support for Update Rollup 2 for Exchange 2007 SP2 TECH125654
Client side PST ingestion also ingests SharePoint PST files causing duplicate calendar entries TECH126294
Hotfix for Enterprise Vault 8.0 SP3, Build 1845, Cumulative Hotfix TECH126298
Hotfix for Enterprise Vault 8.0 SP3, Build 1845, Whilst post processing a message an error occurred in CArchivingAgent::PostProcessArchivedItem() whilst calling CExchangeShortcutAccessor::BuildFromSessionAndLocation TECH78167
2273 Errors may be seen in the Windows Event Log TECH78015



Enterprise Vault for File System Archiving Article
Hotfix for Symantec Enterprise Vault (EV) for File System Archiving 8.0 Service Pack 3 (SP3), Build 1845, Data loss can occur when archiving files in the same folder with similar names and the same modified date  TECH142238
 Hotfix for Enterprise Vault 8.0 SP3, Build 1845, A 'Value cannot be null' error is returned in the log during an Enterprise Vault File System Archiving run. TECH135690
Hotfix for Enterprise Vault 8.0 SP3, Build 1845, File server fault on pass-through recall of placeholder files which were compressed prior to archiving. Element not found error reported in File System Archiving (FSA) report. TECH124650
Hotfix for Enterprise Vault 8.0 SP3, Build 1845, Unable to delete archived item when placeholder is deleted from Delete on Delete (DOD) enabled mounted volume. TECH78026


Enterprise Vault for Lotus Domino Article
Items that are journal archived can have improperly indexed author and recipient data. TECH128465 
Hotfix for Enterprise Vault 8.0 SP3, Build 1845, When selecting several Lotus Domino mailboxes for archiving using the "Run Now" option, all selected mailboxes may not be archived. TECH78280
 
Hotfix for Enterprise Vault 8.0 SP3, Build 1845, iCalendar type that contains a *.ics attachment and has Form = Memo in the document properties. TECH76860

 

Enterprise Vault Compliance Accelerator Article
Reviewers with Application Administrative rights, timeout when trying to connect via the Client. TECH160519
Items not shown in Compliance Accelerator (CA) or Discovery Accelerator (DA) search results if the Distribution List (DL) is in the Blind Carbon Copy (BCC) TECH127762


Enterprise Vault Discovery Accelerator Article
Reviewers with Application Administrative rights, timeout when trying to connect via the Client. TECH160519
Items not shown in Compliance Accelerator (CA) or Discovery Accelerator (DA) search results if the Distribution List (DL) is in the Blind Carbon Copy (BCC) TECH127762
Hotfix for 'After upgrading DA to version 8.0 SP3, most case administration functionality is removed' TECH78138

 

Known Issues Existing Only in SP3:
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 8.0 SP3. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange Article
Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing TECH188919
Transaction History setting is not retrospectively set/honored TECH160685
Duplicate Search Results Returned When Utilizing Windows Desktop Search (WDS) and Virtual Vault  TECH156009
Items 'Awaiting Backup' may not decrease when using the trigger file method for determining whether items have been secured. TECH147409
When running Storage Expiry in Report Mode, shortcuts that have passed their retention period may be deleted the next time the archive task runs. TECH154632
Entrust encrypted messages, and other 3rd party application operations, report an Access Denied error when opened from Virtual Vault TECH146613
GENERAL ERROR: Archive Export Wizard limit when exporting to PST TECH142065
Storage Delete Error. Event ID 6761 with description" Clip CDF is not found in pool" TECH138907
When a user has been moved from one Exchange Server to another, the Enterprise Vault Hidden Message is not updated TECH135283
Unable to rebuild user index from an "Un-Structured" Archive (EV5 or earlier) as "Structured" after upgrading to Symantec Enterprise Vault 8.0 SP3 TECH129099
While the initial Enterprise Vault Vault Cache download or preemptive archiving is in progress, Microsoft Outlook 2007 may become unresponsive after a user selects items that are not already added to the Vault Cache content cache. TECH128055
Vault Cache Sync button and Vault Cache menu properties goes missing when opening Outlook in new window TECH128472
While the initial Enterprise Vault Vault Cache download or preemptive archiving is in progress, Microsoft Outlook 2007 may become unresponsive after a user selects items that are not already added to the Vault Cache content cache. TECH128055
SFW (Storage Foundation) Snapshot "Snap Back" function stops working when file server also has Enterprise Vault File System Archiving Agent (8.0 SP3) installed.  Error returned during snap back is One of the volumes of this dynamic disk group is currently is in use.  Please close application and try again. TECH127973
Virtual Vault fails to launch as the application cannot locate the MAPI provider information for the information store. TECH76597

 

Enterprise Vault for File System Archiving Article
Event IDs 13345 and 13360 during File System Archiving run  TECH136146
A 'Value cannot be null' error is returned in the log during an Enterprise Vault File System Archiving run TECH129197

 

Enterprise Vault for Lotus Domino Article
The Domino Server Journal Mailbox Archiving Health report shows 0 (zero) items in the "Inbox Total" column when there are multiple items in the inbox. TECH130823
Event ID 41088 is generated when processing documents for custom filtering that contain Chinese or special characters in the Subject or Body fields. TECH128556
After stopping the Enterprise Vault (EV) Domino Journaling Task and Task Controller service multiple EVLotusDominoJournalTask.exe processes remain running TECH128167
The Domino EV_mail85.ntf template is not displaying the appointment/meeting time from the Day-At-A-Glance summary view. TECH126415

 
Enterprise Vault Compliance Accelerator                                                                                  Article
 Opening the Client interface or make application level changes takes minutes. TECH160519
 
 
Enterprise Vault Discovery Accelerator Article
 Opening the Client interface or make application level changes takes minutes. TECH160519
Search criteria using Custom Attributes do not show the full Attribute for certain Attribute combinations, when the Search Criteria is viewed after the Search is submitted TECH160629
When reviewing items that were journal archived with Enterprise Vault 8.0 SP3 and 8.0 SP4 for Lotus Domino, the Discovery Accelerator client duplicates author and recipient information into the BCC field. TECH129404
Event ID 100 is continuously generated on the Discovery Accelerator server after deleting a case with legal holds applied. TECH78231
Case administration options are missing or grayed out, after upgrade to Discovery Accelerator version 8.0 Service Pack 3 TECH76539

 

Enterprise Vault for Microsoft SharePoint Article
The ‘Show archived versions for this document’ link in SharePoint is not accurately displaying the archived versions of the document TECH156714
StorageOnlineOpns becomes unresponsive after many archived item retrieval requests are received from a SharePoint 64-bit Web Frontend server TECH155407

  


Known Issues Found in Prior Versions That Still Exist in SP3
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product listed in the Products Applied section of each document. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Vault Stores are not listed in alphabetical order in the left hand pane in the Vault Console.  The Enterprise Vault client creates MDC files for each additional enabled mailbox end users have rights to regardless of the choice to synchronize the additional mailboxes if the desktop policy option Synchronize Archive Types - All mailbox Archives is selected. Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache. Vault Cache sync fails due to "An invalid character was found in text content"

Enterprise Vault for Microsoft Exchange Article
 Microsoft Outlook paperclip icon denoting an attachment is removed from a mail when archived by Enterprise Vault (EV) TECH215392
Shortcuts cannot be replied to or forwarded in Outlook 2010/2013 when Enterprise Vault is unavailable. TECH209132
Enterprise Vault creates MDC files for each additional Archive end users have access to regardless of the choice to synchronize the additional Archives into Vault Cache.  TECH200200
User Delete requests when in Backup mode deletes the shortcut without warning
TECH205556
Vault Cache sync fails due to "An invalid character was found in text content" TECH154692
Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB TECH130286
Enterprise Vault creates MDC files for each additional Archive end users have access to regardless of the choice to synchronize the additional Archives into Vault Cache.
TECH200200

Vault Stores are not listed in alphabetical order in the left hand pane in the Vault Console.

TECH189985
Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table. TECH188007
Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard TECH187868
Errors with Event ID 13345 and Event ID 8391 are logged every 5 minutes in the Enterprise Vault event viewer TECH163075
Unable to create Enterprise Vault (EV) partition TECH185952
Deleting a site TECH186276 
The following item has been moved in the mailbox but it could not be updated in the archive. TECH73824
The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found". TECH158576
Outlook Add-in enables deletion of Special Folders from delegated mailboxes TECH183229
Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment TECH181297
Migrator Server Event Error 6592's (Abnormal error occurred) are constantly logged. TECH143307
Attachment creation date may not indexed properly if the attachment is an .MSG TECH169676
Items archived from an Exchange managed folder may not have the correct retention category applied TECH166708
Items exist in the Vault Store database, but the associated Archive or ArchiveFolder entry is missing from EnterpriseVaultDirectory database. TECH158169
The Enterprise Vault (EV) StorageFileWatch process may stop processing if there are a large number of unreferenced SISParts found. TECH159297
The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found". TECH158576
Archived messages that are moved to another mailbox do not get updated. TECH156795
Event ID 7309 occurs when attempting to repair an index volume and the volume is not repaired. TECH140706
Mailbox size will only display a size of 4194303 if the mailbox is larger than 4GB. TECH148009
Public Folder archives are not able to be viewed properly due to Null values in ArchiveFolder table.  TECH137230
"This item cannot be displayed" is returned when attempting to open an archived item in a Public Folder.  TECH148466
Vault Cache synchronization fails for a user with delegate access to another mailbox. TECH155616
Enterprise Vault Policy Manager (EVPM) does not archive unexpired Calendar items from a PST file when archiving to a shared archive. TECH142509
StorageFileWatch is returning Event ID: 6511 and not able to rollback WatchFile table records when an invalid saveset is found. TECH137692
When attempting to perform a Vault Cache / Virtual Vault synchronization, Event ID 6941 is reported in the Enterprise Vault server event log stating that the user does not have the Control Folder permission. TECH145794
Unable to move mail items into Virtual Vault (VV) folders when the mailbox folders are Exchange Managed folders, even when Enterprise Vault (EV) Mailbox Policy is configured to treat Managed folders as 'Normal'. TECH144193
Move archive(copying) fails as StorageOnlineOpns fail to take lock of the CAB file "CCabFileMutex::wait : handle: ffffffff on the Cab files" TECH146514
Items in Virtual Vault calendar disappear in side by side Overlay view within Outlook calendar TECH14264
Users connecting via RPC/HTTP are unable to open any archived items that have an original mail size of above 2MB TECH142647
When Microsoft Outlook is opened there is a 30 second delay when opening Archive Explorer from within Microsoft Outlook the first time. All subsequent calls to AE are successful and open fast, only the initial connection has the delay TECH129441
When viewing Public Folders through Outlook Web Access (OWA) 2007, the Enterprise Vault (EV) Toolbar options may be available however non functional TECH138908
Archive Usage Limit in the VAC has a limit of 16GB TECH130286
An export of entire archive to a mailbox may fail with Event ID 6768 stating "The mailbox does not have enough space to complete the export archive operation'. TECH135175
An EV control 'EVSearchUrlCtrl' appears on the Outlook toolbar intermittently TECH135137
Event ID 6759 is received when the partition is configured to use a single node Centera TECH135983
Cannot successfully synchronize vault cache if archive item has outdated received date. TECH130794
Importing calendar items and schedules with attachments from a PST will cause the imports to fail and not continue if the setting use message body is applied for shortcut content. TECH136413
When attempting to set or clear backup mode, Event IDs 7046 or 7082 may be generated within the Enterprise Vault event logs with the error, "Unable to set or clear backup mode, Storage Service is not running" TECH128904
When Outlook is opened there is a 30 second delay when opening Archive Explorer from within Outlook the first time.  All subsequent calls to AE are successful and open fast, only the initial connection has the delay TECH129441
Deployment Scanner reports "Unable to connect to at least one of the SQL servers listed" but still shows collation and other information TECH77858
Digitally Signed, encrypted or RMS protected messages do not display correctly in the Reading Pane within Microsoft Outlook and Outlook Web Access TECH124384
Unable to view Encrypted or Encrypted & Signed messages within Microsoft Outlook Web Access 2007 TECH128097
Unable to restore Public Folder items when using replica Public Folders TECH127903
Archive Export Wizard does not delete shortcut for items when restoring to mailbox and shortcut has been moved from original location TECH126887
Error opening shortcuts using EV8 client if user is disabled and had their mailbox 'zapped' TECH77679
When exporting an archive from the Vault Admin Console to PST file, items recently deleted from the archive will be exported to the PST. TECH129017
Microsoft Outlook 2003 may crash while manually archiving or retrieving an item when using the HTTP client. TECH128742
When restoring a moved/updated shortcuts to "Move To Mailbox" | "Current Folder" from Archive Explorer it restores items to the original archived location. TECH128470
Attempting to restore multiple Enterprise Vault (EV) archived items from Outlook may leave original shortcuts in the mailbox after the items are restored. TECH124579
The Outlook client can fault if there are over 1024 characters in the EVSERVERS value. TECH124728
High memory usage detected with StorageFileWatch. Event 6265: Not enough storage is available to complete this operation. [0x8007000e] TECH125194
When forwarding an archived item flagged in the To-Do bar generates the error "You cannot forward a combination of archived and non-archived items." TECH125328
When using the 'Export archives to their original mailboxes' within the Export Archive Wizard an Event ID 6469 may be generated. TECH125342
Unable to add some items to the index volume due to Recombine errors during the extract of the saveset from Centera TECH124840
After installing the December 2009 cumulative daylight saving time (DST) update for Exchange 2003 SP2, Enterprise Vault 8.x no longer functions properly with Outlook Web Access. TECH125706
After Enterprise Vault Client driven PST migration, multiple instances of 'Personal Folders' may appear in the user's Outlook 2003 profile. TECH125933
When using the Enterprise Vault Client for Mac OS X and the user login domain is different than the EV and Microsoft Exchange domain, the buttons do not function properly after entering credentials TECH125942
After applying the following, Security Update for Microsoft Office Outlook 2007 (KB972363), Outlook can crash when users attempt to click on the change button within the properties of Enterprise Vault tab of sub-folder or the top of the information store when they are in cache mode. TECH126039
When Centera Collections are enabled within Enterprise Vault, verification checks for clip replication during post-processing may not be calculated properly TECH126043
During an archiving run, an Event ID 6592, "Abnormal error occurred Reference: GOPV/dt" is reported for certain e-mail items and the items are not archived TECH126045
When large amounts of Vault Cache and/or Virtual Vault users are enabled, the Enterprise Vault server may become non-responsive and unable to perform normal operations TECH126046
Enterprise Vault fails to archive or import a Calendar item with 'empty' attachments and may report Event ID 6469, "An exception has occurred." TECH126054
Single Instance Storage (SIS) Reduction by File Type, Single Instance Storage Reduction per Vault Store Group, Single Instance Storage Reduction Summary Operation Reports display incorrect information than what is described in the documentation TECH126056
Enterprise Vault Outlook Web Access 2007 extensions: Support for Update Rollup 2 for Exchange Server 2007 Service Pack 2 (KB972076) TECH126088
The JournalDelete table items will not get removed properly if items are found to be on hold TECH126131
Enterprise Vault may not remove all fingerprints or storage entries during a rollback operation (failed storage attempt) TECH126173
"Background Processing" setting in Vault Cache Properties does not match the settings for "Pause Interval" in the Desktop Policy settings. TECH126176
When there are more than a 100,000 items to return in the Vault Admin Console (VAC) under Personal Store Management the request takes a lot of time to return and does not display the results, instead displays nothing. TECH126302
After upgrade to EV 8.0, empty folders are not removed from the Archive Explorer view when using the DeleteEmptyFolders registry key TECH126354
After upgrading to Enterprise Vault 8.0 SP2, Archive Explorer no longer displays the folder structure correctly and manual archiving fails when using the DCOM (Full) EV Outlook Add-in TECH126689
Dumpster clean up aborts if NTFS collections is enabled: The specified Saveset does not exist. 0xc0041aa TECH126875
Failed to log in with the Configuration Information when logging into the Enterprise Vault Client for Mac TECH126919
Shortcut Creation behavior is different between DCOM and HTTP client when Vault Cache is enabled. TECH126940
All folders are not displayed in Archive Explorer for user after being re-linked to the archive with new user account with same name. TECH127129
Performance may be impacted when using Enterprise Vault Operation Manager (EVOM) is in use. TECH78550
Deleting expired recurring archived Calendar entries will delete the entire series and not just the expired item. TECH77966
When performing a client-driven PST migration, if the Outlook client is toggled between cached mode and non-cached mode, Outlook will not release open file handles during the migration process. TECH77751
StorageFileWatch reports Deallocate Savesets returned 0xC0041A57 with Centera Collections when Retention Category is preventing deleting of items. TECH77680
Unable to delete archives or expire items stored on a NetApp SnapLock partition. TECH76735
Unable to add all Enterprise Vault counters to Performance Monitor on Windows 2008 server. TECH88105
Outlook crashes when clicking on Next/Previous Item buttons within an archived item in Archive Explorer TECH76573
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged. TECH76544
IPM.Schedule.Meeting.Request show up as undefined file types in Archive Explorer. TECH76509
Restore ShortcutBody does not honor "Encode custom body using appropriate code pages" if set to "On" TECH76369
ArchiveTask.exe may spike CPU and not complete when using customized shortcuts set to keep more than 30,000 characters of original message body. TECH76366
Outlook Web Access 2007: Manually archiving or restoring from instant search doesn't work if the item is not in the current folder. TECH76363
Attachment links not accessible when opening archived calendar items in Outlook Web Access 2007 TECH76362
Enterprise Vault Outlook Web Access extensions buttons disappear after installing Microsoft KB 973629 patch TECH76302
When searching on Enterprise Vault Audit Viewer, the search result is occasionally unable to list all Audit events after View Attachment Category event is listed. TECH75843
Vault Cache synchronization fails due IPC Pipe unhandled exception when closing a stream. This can be encountered during Vault Cache Synchronization TECH75779
Client side PST ingestion also ingests SharePoint PST files causing duplicate calendar entries. TECH75588
Mailbox archiving fails with any of the following event IDs 13360, 6796 and 6592 Indicating Connectivity issues accessing the Vault Database TECH75282
When attempting to open archived items via Integrated Search or Archive Explorer, the error "The item could not be downloaded. [CNOD] " is generated. TECH75002
When bulk restoring archived items and Exchange Mailbox Quotas are implemented 3196 and 2270 errors are logged and the Mailbox Store EDB file size increases TECH74833
Event ID 2776 An exception occurred in routine TECH74436
When a Microsoft Cluster with Enterprise Vault fails over, the Partition Network Share may be created on the Active node and not within the Enterprise Vault Cluster Resource Group. TECH73487
After starting an Enterprise Vault Archiving Task (Mailbox, Journal, or Public Folder), the Task fails, generating an Event ID 2949 in the event log reporting that the Task could not be started due to startup errors. TECH73314
The archive task will not delete expired shortcuts if Storage Expiry is set to Never. TECH73137
StorageOnlineOPNS error 13360: An error was detected while accessing the Vault Database - "The INSERT statement conflicted with the CHECK constraint" is logged when the Enterprise Vault services are started TECH73037
The message body is corrupt when attempting to view an archived read receipt message in Outlook. TECH72591
 
When the selected Date is within the first 12 days of the month and Partition Rollover is Enabled based on time, the time will be displayed in MM/DD/YYYY instead of DD/MM/YYYY. TECH72164
Certain Exchange 2007 journal mails are being moved to the Failed to Copy folder TECH71972
Tasks may show in 'Error' status when viewing from a remote Vault Administration Console (VAC). TECH71504
Event 1000: Faulting application JournalMailboxManager.exe is reported in the Application Logs after installing Microsoft Outlook 2007 on the Enterprise Vault Server TECH70791
Unable to set backup mode after a Building Blocks failover TECH70251
After upgrade of Microsoft Cluster Server Cluster node Enterprise Vault registry values are reverted to pre-upgrade values TECH70138
RTF formatted email may display the background HTML in the shortcut body TECH69701
No option to limit the amount of Basket restores TECH69411
Multiple copies of meeting requests are found when searching a journal archive, as a result of running an un-patched Enterprise Vault 8.0 system TECH68040
During a Client-Driven PST Migration, the Directory Service logs an Event ID 8567 error. TECH67597
The Exchange Journal Archiving Task reports event ID 3357 with the following description: This mailbox cannot be processed until the Exchange provisioning task has processed the corresponding user details TECH67472
Event ID 2776 is seen with description 'AddAttachmentListToMsgBody' on messages with embedded attachments during an archiving run. TECH67377
After Installing and Configuring Enterprise Vault (EV) Reports for version 8.0, cannot access Site Settings - Security (rsaccessdenied) TECH67050
Some messages may change from Read to Unread when manually archiving them from Outlook in Cached mode. TECH66889
Indexes that have rolled over aren't deleted when the Storage Expiry process deletes the entire contents of that index. TECH66731
Index Server and Storage Crawler generate COM exception errors and report that the ISN is Out of Range TECH51869

 

Enterprise Vault for File System Archiving Article
When opening archived files from Archive Explorer spaces within filenames are changed to the underscore character TECH212961
When archiving Domino and File System Archiving (FSA), Remove Safety Copies 'Immediately after archiving' and using Centera Collections removes the original items (post process) before the item is stored to the Centera device. TECH178366
Placeholder creation on Windows Server 2008 and later versions can produce 41168 validation errors TECH14552 
Failover and performance issues when a Windows 2008 file server is clustered and resource group contains a GUID partition table (GPT) initialized disk. TECH135458
A File System Archiving Reporting scan does not start for file servers that are in a different domain from the Enterprise Vault server TECH75693
Unable to configure an Enterprise Vault Celerra File System Archiving target using HTTPS connection TECH136008
"Failed to access the folder. Reason: Unspecified error" message received when attempting to access "Archive Points" within the Vault Administration Console TECH125066
The Enterprise Vault File System Archiving task is unable to create placeholders on a Windows Server 2008 File Server in folders that it does not have "Full Control" permissions TECH129852
"You don't have appropriate permission to perform this operation" pop up dialog box displayed when attempting to save an item within virtual vault item on the client folder structure in an Outlook Message Format. TECH124586
How does the Enterprise Vault (EV) File System Archiving checkpoint process function TECH124783
The FileScreenService.exe process may take up an increasing amount of handles when content checking is enabled causing the server to run out of resources and fault. TECH125605
The Enterprise Vault File Blocking Service may stop due to MAX_PATH limitation TECH126034
Unable to configure File System Archiving (FSA) reporting for a NetApp file server if the Enterprise Vault server is listed as NetBIOS name in the EnterpriseVaultDirectory database TECH126098
Opening a placeholder file using pass-through recall for a file that was previously compressed can cause the file server to fault TECH126358
File types are not blocked when File Blocking with content checking is enabled. TECH126465
'Access is denied' message is returned when attempting to add a folder target to a File System Archiving (FSA) volume using a remote Vault Administration Console (VAC). TECH126924
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged. TECH76544
An FSA Reporting scan does not start for NetApp File Servers that are in a different domain to the Enterprise Vault server TECH75693
An upgrade to Enterprise Vault 8.0 SP2 may overwrite some configuration files. TECH72696
File System Archiving does not archive all volumes and reports warning Event ID 40976 "There are no archive points associated with this volume" TECH72155
"Failed to collect clustering data from file server" when running FSA Cluster Configuration if Enterprise Vault and File Servers are installed on different platforms TECH71442
Unable to set backup mode after a Building Block failover TECH70251
No option to limit the amount of Basket restores TECH69411
After deleting or moving a folder with an associated archive subsequent synchronization runs can report an error to the event logs, Event 40966 TECH68201
During a File System Archiving (FSA) Reporting scan the file server may register Event ID 24600 (Error) which states 'This shared resource does not exist.' TECH66674

 


Enterprise Vault for Lotus Domino Article
Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site  TECH176734
When archiving Domino and File System Archiving (FSA), Remove Safety Copies 'Immediately after archiving' and using Centera Collections removes the original items (post process) before the item is stored to the Centera device.  TECH178366
Enterprise Vault Operations Report 'Archived Items Access' does not report user access to the archived Domino emails. TECH135221
The time zone difference setting is not visible from the Lotus Notes calendar views in the ev_MailX.ntf template TECH135708
Lotus Domino Provisioning task does not provision nested group members if the target Domino group is "Access Control List only" group type. TECH124739
Lotus Notes user is prompted with "Item cannot be retrieved" message and event 6287 is reported to the Enterprise Vault Log. TECH77958
If a hidden folder exists in the Domino mail file, the Domino Mailbox Archiving Task stops archiving of that specific mail file and no other items are archived. TECH77605
The Copy Into New Message or New To Do function from an opened Domino archived item does not show customized options. TECH76593
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged. TECH76544
Domino Journal Archiving "Error: Hour, Minutes, and Second parameters describe an un-representable Date Time". TECH76251
When selecting several Lotus Domino mailboxes for archiving using the "Run Now" option, all selected mailboxes may not be archived. TECH76023
Contacts are not available when Replying to an archived item from Domino Web Access and clicking on the To, CC, BCC TECH75408
Enterprise Vault for Lotus Domino custom filtering on specific journal locations is not filtering correctly TECH75316
Using the popup menu to Forward a Domino archived email results in forwarding the shortcut instead of the archived message. TECH75303
Forwarding a Domino archived message with attachments from the mailbox view fails to display attachment image. A blank gray icon is used. TECH74691
Enterprise Vault search application for Domino is not accessible for Domino Web Access users. TECH87898
An upgrade to Enterprise Vault 8.0 SP2 may overwrite some configuration files TECH72696
Lotus Notes emails are not archived by scheduled archiving when the Domino form name contains a backslash "\" TECH71606

 
Enterprise Vault Compliance Accelerator Article
Putting more than one consecutive question mark wild card in an email address in the To\From field prevents the search from being rejected or the search criteria viewed. TECH199094 
Compliance Accelerator Department Tagging is not being applied to certain Monitored Employees that are members of Employee Groups. TECH159406
Error converting data type timestamp to numeric TECH136198
Exclusion of email addresses does not function in the Freeform emails/domains section in the search criteria for Domino or Exchange archived items TECH135168
Scheduled Search will not run and Schedules cannot added or modified. TECH170758
How to exclude multiple addresses in an Enterprise Vault (EV) Compliance Accelerator (CA) search Reviewers with Application Administrative rights, timeout when trying to connect via the Client. TECH75638
Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search TECH145802
Error converting data type timestamp to numeric TECH136198
Attempting to access an Enterprise Vault Compliance Accelerator Customer using the CA Client results in the error "Unable to connect".
TECH136300
Compliance Accelerator searches return more items than the "Absolute limit" setting if the "Minimum per employee" option is checked. TECH128442
Using the Enterprise Vault Compliance Accelerator 8.0 Client, the error "The value for column 'DeptID' in table 'source' is DBNULL" returned when attempting to view pre-CA8 search criteria. TECH128132
The emails of exception employees are displayed in the review of the parent department in Compliance Accelerator 8.0 TECH125109
How to apply granular SQL permissions to replace the sysadmin role TECH125793
Research Folder search will not allow the selection of individual members of the Department under Authors and Recipients TECH126053
Enterprise Vault Compliance Accelerator 8.0 scheduled searches fail with message "Some departments have no email addresses defined". TECH126414
Attempting to 'view original' of two messages with the same messages with the same Subject line will cause the error: The Original item cannot be displayed. TECH75877
'System.OutOfMemoryException' when viewing the Archive Result pane of a search with a large quantity of archives TECH75631
Assigning an owner to a Department or Case, or Adding User to a Role Assignment, the browse action takes minutes to populate. TECH75615
Matching Hotwords or Hotwords phrases in the Subject and Content files do not allow highlighting to occur in the review sets. TECH75131
Review Period beginning data appears to be one day earlier then requested TECH74438
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a "suspended" SPID might be generated TECH71827
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator. TECH66720
 

 
Enterprise Vault Discovery Accelerator Article
 Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains. TECH202081 
Error converting data type timestamp to numeric  TECH136198
Scheduled Search will not run and Schedules cannot added or modified. TECH170758
Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search TECH145802
Applying legal holds causes StorageOnlineOpns process to consume excessive amounts of memory TECH138902
Error converting data type timestamp to numeric TECH136198
The left filter panel does not refresh after deleting a Case in Enterprise Vault Discovery Accelerator 8.0 TECH127839
Accelerator Service.exe does not release memory after export of large items causing an Event ID 375 error System.OutOfMemoryException error TECH124906
Error "Cannot find table 0" appears in a pop-up windows when attempting to review results from a folder search TECH124981
The SIZE variable is not available in the search attribute settings TECH125587
Event ID 18: "A problem occurred formatting the event text" with a System. OutOfMemoryException" TECH125709
How to apply granular SQL permissions to replace the sysadmin role TECH125793
When attempting to open a customer created Custodian Attribute web page, an Out Of Memory condition occurs TECH125799
Enterprise Vault Discovery Accelerator exhibits slow performance during Analytics Data Collection TECH125830
"Exception of type 'System.OutOfMemoryException' was thrown" error occurs when Custodian Manager attempts to synchronize an Active Directory with a large object quantity TECH125842
The process of applying Legal Hold's stop or run at a very slow pace TECH126035
Accessing the Custodians from the Custodian Manager home page, fails with 'System.OutOfMemoryException' TECH78435
In Enterprise Vault Discovery Accelerator 8.0 the Active Directory synchronization now synchronizes the 'CN' name instead of the 'Display Name' to the tblPrincipal table. TECH78066
Domino aliases under the Username field of the Person document are not synchronized with Custodian Manager profiles. TECH77524
NEAR operand returns more then expected results in Analytics TECH76396
Attempting to 'view original' of two messages with the same Subject line will cause the error: The Original item cannot be displayed. TECH75877
'System.OutOfMemory.Exception' when viewing the Archive Results pane of a search with a large quantity of archives TECH75631
Assigning an owner to a Department or Case, or Adding User to a Role Assignment, the browse action takes minutes to populate. TECH75615
Discovery Accelerator export fails to move a message into .PST file. TECH75536
Unable to modify Custodians with special characters in the Display Name or Email Display Name fields. TECH73819
The Analytics ingestion fails for one or more items and an error is displayed in the Data Collection but the error is not descriptive of the problem with the item(s). TECH73616
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a 'suspended' SPID might be generated. TECH71827
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator. TECH66720

 

 
Enterprise Vault for Microsoft SharePoint Article
SharePoint archiving rules that include MetaData ‘Date’ criteria are not taken into account when checking whether to archive a SharePoint library for eligible items causing less than expected to be archived TECH158000
The Sharepoint archiving task may not find items to archive if the AllItems.aspx page has been modified.   TECH152522
SharePoint components are not available when running setup on an x64 Operating System TECH129272
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged. TECH76544
An upgrade to Enterprise Vault 8.0 SP2 may overwrite some configuration files. TECH72696
Creating a SharePoint target fails with "You must be a SharePoint administrator to add a SharePoint virtual server, Web application, Site Collection or Site." when anonymous authentication is enabled for the SharePoint site. TECH59650

 




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Article URL http://www.symantec.com/docs/TECH76655


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