Hotfix for Enterprise Vault (EV) 8.0 Service Pack 3 (SP3), - Outlook Web Access (OWA) 2003 Extensions - Support for MS KB 977720 (6.5.7655.10) -- December 2009 cumulative daylight saving time (DST) update for Exchange 2003 SP2
 http://entsupport.symantec.com/docs/345845
 

Hotfix for Enterprise Vault (EV) 8.0 Service Pack 3 (SP3), Build 1845, for Microsoft Exchange - Outlook Web Access (OWA) 2007 Extensions - Support for Update Rollup 2 for Exchange 2007 SP2
 http://entsupport.symantec.com/docs/345830
 

Client side PST ingestion also ingests SharePoint PST files causing duplicate calendar entries
 http://entsupport.symantec.com/docs/341598

Hotfix for Enterprise Vault 8.0 SP3, Build 1845, Cumulative Hotfix
 http://entsupport.symantec.com/docs/341594
 

Hotfix for Enterprise Vault 8.0 SP3, Build 1845, Whilst post processing a message an error occurred in CArchivingAgent::PostProcessArchivedItem() whilst calling CExchangeShortcutAccessor::BuildFromSessionAndLocation
 http://entsupport.symantec.com/docs/339316
 

2273 Errors may be seen in the Windows Event Log
 http://entsupport.symantec.com/docs/339047
 

Enterprise Vault for File System Archiving
Hotfix for Symantec Enterprise Vault (EV) for File System Archiving 8.0 Service Pack 3 (SP3), Build 1845, Data loss can occur when archiving files in the same folder with similar names and the same modified date 
http://www.symantec.com/docs/TECH142238

 Hotfix for Enterprise Vault 8.0 SP3, Build 1845, A 'Value cannot be null' error is returned in the log during an Enterprise Vault File System Archiving run.
 http://entsupport.symantec.com/docs/356916

Hotfix for Enterprise Vault 8.0 SP3, Build 1845, File server fault on pass-through recall of placeholder files which were compressed prior to archiving. Element not found error reported in File System Archiving (FSA) report.
 http://entsupport.symantec.com/docs/347146

Hotfix for Enterprise Vault 8.0 SP3, Build 1845, Unable to delete archived item when placeholder is deleted from Delete on Delete (DOD) enabled mounted volume.
http://entsupport.symantec.com/docs/339062

Enterprise Vault for Lotus Domino
Items that are journal archived can have improperly indexed author and recipient data.
 http://entsupport.symantec.com/docs/348468 
 

Hotfix for Enterprise Vault 8.0 SP3, Build 1845, When selecting several Lotus Domino mailboxes for archiving using the "Run Now" option, all selected mailboxes may not be archived.
 http://entsupport.symantec.com/docs/339466
 

Hotfix for Enterprise Vault 8.0 SP3, Build 1845, iCalendar type that contains a *.ics attachment and has Form = Memo in the document properties.
 http://entsupport.symantec.com/docs/337283
 

Enterprise Vault Compliance Accelerator
Reviewers with Application Administrative rights, timeout when trying to connect via the Client.

 Items not shown in Compliance Accelerator (CA) or Discovery Accelerator (DA) search results if the Distribution List (DL) is in the Blind Carbon Copy (BCC)
http://entsupport.symantec.com/docs/347663
 

Enterprise Vault Discovery Accelerator
Reviewers with Application Administrative rights, timeout when trying to connect via the Client.

 Items not shown in Compliance Accelerator (CA) or Discovery Accelerator (DA) search results if the Distribution List (DL) is in the Blind Carbon Copy (BCC)
 http://entsupport.symantec.com/docs/347663
 

Hotfix for 'After upgrading DA to version 8.0 SP3, most case administration functionality is removed'
 http://entsupport.symantec.com/docs/339259

 

Known Issues Existing Only in SP3:
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 8.0 SP3. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange
Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing
http://www.symantec.com/docs/TECH188919

Transaction History setting is not retrospectively set/honored

Duplicate Search Results Returned When Utilizing Windows Desktop Search (WDS) and Virtual Vault

 

Items 'Awaiting Backup' may not decrease when using the trigger file method for determing whether items have been secured.  

When running Storage Expiry in Report Mode, shortcuts that have passed their retention period may be deleted the next time the archive task runs.

Entrust encrypted messages, and other 3rd party application operations, report an Access Denied error when opened from Virtual Vault

GENERAL ERROR: Archive Export Wizard limit when exporting to PST
http://www.symantec.com/docs/TECH142065

Storage Delete Error. Event ID 6761 with description" Clip CDF is not found in pool"
http://www.symantec.com/docs/TECH138907

  When a user has been moved from one Exchange Server to another, the Enterprise Vault Hidden Message is not updated
 http://entsupport.symantec.com/docs/357366

Unable to rebuild user index from an "Un-Structured" Archive (EV5 or earlier) as "Structured" after upgrading to Symantec Enterprise Vault 8.0 SP3
 http://entsupport.symantec.com/docs/351323

While the initial Enterprise Vault Vault Cache download or preemptive archiving is in progress, Microsoft Outlook 2007 may become unresponsive after a user selects items that are not already added to the Vault Cache content cache.
 http://entsupport.symantec.com/docs/348006

Vault Cache Sync button and Vault Cache menu properties goes missing when opening Outlook in new window
 http://entsupport.symantec.com/docs/348475

While the initial Enterprise Vault Vault Cache download or preemptive archiving is in progress, Microsoft Outlook 2007 may become unresponsive after a user selects items that are not already added to the Vault Cache content cache.
 http://entsupport.symantec.com/docs/348006

SFW (Storage Foundation) Snapshot "Snap Back" function stops working when file server also has Enterprise Vault File System Archiving Agent (8.0 SP3) installed.  Error returned during snap back is One of the volumes of this dynamic disk group is currently is in use.  Please close application and try again.
 http://entsupport.symantec.com/docs/347920

Virtual Vault fails to launch as the application cannot locate the MAPI provider information for the information store.
 http://entsupport.symantec.com/docs/336989

 

Enterprise Vault for File System Archiving
Event IDs 13345 and 13360 during File System Archiving run
 http://entsupport.symantec.com/docs/355656
 

A 'Value cannot be null' error is returned in the log during an Enterprise Vault File System Archiving run
 http://entsupport.symantec.com/docs/351432
 

Enterprise Vault for Lotus Domino
The Domino Server Journal Mailbox Archiving Health report shows 0 (zero) items in the "Inbox Total" column when there are multiple items in the inbox.
 http://entsupport.symantec.com/docs/355180
 

Event ID 41088 is generated when processing documents for custom filtering that contain Chinese or special characters in the Subject or Body fields.
 http://entsupport.symantec.com/docs/349906
 

After stopping the Enterprise Vault (EV) Domino Journaling Task and Task Controller service multiple EVLotusDominoJournalTask.exe processes remain running
  http://entsupport.symantec.com/docs/348142 
 

The Domino EV_mail85.ntf template is not displaying the appointment/meeting time from the Day-At-A-Glance summary view.
 http://entsupport.symantec.com/docs/340947
 

Enterprise Vault Compliance Accelerator

 

Enterprise Vault Discovery Accelerator

Search criteria using Custom Attributes do not show the full Attribute for certain Attribute combinations, when the Search Criteria is viewed after the Search is submitted

When reviewing items that were journal archived with Enterprise Vault 8.0 SP3 and 8.0 SP4 for Lotus Domino, the Discovery Accelerator client duplicates author and recipient information into the BCC field.
 http://entsupport.symantec.com/docs/351658
 

Event ID 100 is continuously generated on the Discovery Accelerator server after deleting a case with legal holds applied.
  http://entsupport.symantec.com/docs/339405 

 Case administration options are missing or grayed out, after upgrade to Discovery Accelerator version 8.0 Service Pack 3
 http://entsupport.symantec.com/docs/336922

Enterprise Vault for Microsoft SharePoint
The ‘Show archived versions for this document’ link in SharePoint is not accurately displaying the archived versions of the document

 

StorageOnlineOpns becomes unresponsive after many archived item retrieval requests are received from a SharePoint 64-bit Web Frontend server
 

Enterprise Vault for SMTP
NONE
 

Known Issues Found in Prior Versions That Still Exist in SP3
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product listed in the Products Applied section of each document. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange

Vault Stores are not listed in alphabetical order in the left hand pane in the Vault Console.   The Enterprise Vault client creates MDC files for each additional enabled mailbox end users have rights to regardless of the choice to synchronize the additional mailboxes if the desktop policy option Synchronize Archive Types - All mailbox Archives is selected. Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache    Vault Cache sync fails due to "An invalid character was found in text content"

 

 User Delete requests when in Backup mode deletes the shortcut without warning

http://www.symantec.com/docs/TECH205556

http://www.symantec.com/docs/TECH154692


http://www.symantec.com/docs/TECH130286


http://www.symantec.com/docs/TECH200200


http://www.symantec.com/docs/TECH199782


http://www.symantec.com/docs/TECH189985

Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table.
http://www.symantec.com/docs/TECH188007 

Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard
http://www.symantec.com/docs/TECH187868 

Errors with Event ID 13345 and Event ID 8391 are logged every 5 minutes in the Enterprise Vault event viewer
http://www.symantec.com/docs/TECH163075

Unable to create Enterprise Vault (EV) partition
http://www.symantec.com/docs/TECH185952 

Deleting a site
http://www.symantec.com/docs/TECH186276 

The following item has been moved in the mailbox but it could not be updated in the archive.

The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found".

Outlook Add-in enables deletion of Special Folders from delegated mailboxes

Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment

Migrator Server Event Error 6592's (Abnormal error occurred) are constantly logged.

Attachment creation date may not indexed properly if the attachment is an .MSG

Items archived from an Exchange managed folder may not have the correct retention category applied

 

Mailbox size will only display a size of 4194303 if the mailbox is larger than 4GB.

Public Folder archives are not able to be viewed properly due to Null values in ArchiveFolder table. 

"This item cannot be displayed" is returned when attempting to open an archived item in a Public Folder.  

Vault Cache synchronization fails for a user with delegate access to another mailbox.

Enterprise Vault Policy Manager (EVPM) does not archive unexpired Calendar items from a PST file when archiving to a shared archive.

StorageFileWatch is returning Event ID: 6511 and not able to rollback WatchFile table records when an invalid saveset is found.

When attempting to perform a Vault Cache / Virtual Vault synchronization, Event ID 6941 is reported in the Enterprise Vault server event log stating that the user does not have the Control Folder permission.

Unable to move mail items into Virtual Vault (VV) folders when the mailbox folders are Exchange Managed folders, even when Enterprise Vault (EV) Mailbox Policy is configured to treat Managed folders as 'Normal'.

Move archive(copying) fails as StorageOnlineOpns fail to take lock of the CAB file "CCabFileMutex::wait : handle: ffffffff on the Cab files"

Items in Virtual Vault calendar disappear in side by side Overlay view within Outlook calendar
http://www.symantec.com/docs/TECH14264 

Users connecting via RPC/HTTP are unable to open any archived items that have an original mail size of above 2MB
http://www.symantec.com/docs/TECH142647

When Microsoft Outlook is opened there is a 30 second delay when opening Archive Explorer from within Microsoft Outlook the first time. All subsequent calls to AE are successful and open fast, only the initial connection has the delay
http://www.symantec.com/docs/TECH129441 

When viewing Public Folders through Outlook Web Access (OWA) 2007, the Enterprise Vault (EV) Toolbar options may be available however non functional
http://www.symantec.com/docs/TECH138908 

Archive Usage Limit in the VAC has a limit of 16GB
http://www.symantec.com/docs/TECH130286  

 An export of entire archive to a mailbox may fail with Event ID 6768 stating "The mailbox does not have enough space to complete the export archive operation'.
 http://entsupport.symantec.com/docs/357523
 

 An EV control 'EVSearchUrlCtrl' appears on the Outlook toolbar intermittently
 http://entsupport.symantec.com/docs/357562
 

 Event ID 6759 is received when the partition is configured to use a single node Centera
  http://entsupport.symantec.com/docs/355913
  

 Cannot successfully synchronize vault cache if archive item has outdated received date.
  http://entsupport.symantec.com/docs/355149
 

Importing calendar items and schedules with attachments from a PST will cause the imports to fail and not continue if the setting use message body is applied for shortcut content.
  http://entsupport.symantec.com/docs/355355
  

When attempting to set or clear backup mode, Event IDs 7046 or 7082 may be generated within the Enterprise Vault event logs with the error, "Unable to set or clear backup mode, Storage Service is not running"
  http://entsupport.symantec.com/docs/350641
 

When Outlook is opened there is a 30 second delay when opening Archive Explorer from within Outlook the first time.  All subsequent calls to AE are successful and open fast, only the initial connection has the delay
 http://entsupport.symantec.com/docs/351701
 

Deployment Scanner reports "Unable to connect to at least one of the SQL servers listed" but still shows collation and other information
 http://entsupport.symantec.com/docs/338479
 

Digitally Signed, encrypted or RMS protected messages do not display correctly in the Reading Pane within Microsoft Outlook and Outlook Web Access
 http://entsupport.symantec.com/docs/347464
 

Unable to view Encrypted or Encrypted & Signed messages within Microsoft Outlook Web Access 2007
  http://entsupport.symantec.com/docs/348049 
  

Unable to restore Public Folder items when using replica Public Folders
  http://entsupport.symantec.com/docs/347846 
 

Archive Export Wizard does not delete shortcut for items when restoring to mailbox and shortcut has been moved from original location
 http://entsupport.symantec.com/docs/340313
 

Error opening shortcuts using EV8 client if user is disabled and had their mailbox 'zapped'
 http://entsupport.symantec.com/docs/338250
 

When exporting an archive from the Vault Admin Console to PST file, items recently deleted from the archive will be exported to the PST.
 http://entsupport.symantec.com/docs/350783
 

Microsoft Outlook 2003 may crash while manually archiving or retrieving an item when using the HTTP client.
  http://entsupport.symantec.com/docs/350248
 

When restoring a moved/updated shortcuts to "Move To Mailbox" | "Current Folder" from Archive Explorer it restores items to the original archived location.
 http://entsupport.symantec.com/docs/348473
 

Attempting to restore multiple Enterprise Vault (EV) archived items from Outlook may leave original shortcuts in the mailbox after the items are restored.
 http://entsupport.symantec.com/docs/347219
 

The Outlook client can fault if there are over 1024 characters in the EVSERVERS value.
 http://entsupport.symantec.com/docs/347062 

 High memory usage detected with StorageFileWatch. Event 6265: Not enough storage is available to complete this operation. [0x8007000e]
 http://entsupport.symantec.com/docs/346485 

 When forwarding an archived item flagged in the To-Do bar generates the error "You cannot forward a combination of archived and non-archived items."
 http://entsupport.symantec.com/docs/346184 

 When using the 'Export archives to their original mailboxes' within the Export Archive Wizard an Event ID 6469 may be generated.
 http://entsupport.symantec.com/docs/346170 
 

Unable to add some items to the index volume due to Recombine errors during the extract of the saveset from Centera
 http://entsupport.symantec.com/docs/346905
 

After installing the December 2009 cumulative daylight saving time (DST) update for Exchange 2003 SP2, Enterprise Vault 8.x no longer functions properly with Outlook Web Access.
 http://entsupport.symantec.com/docs/345766 
 

After Enterprise Vault Client driven PST migration, multiple instances of 'Personal Folders' may appear in the user's Outlook 2003 profile.
 http://entsupport.symantec.com/docs/345502
 

When using the Enterprise Vault Client for Mac OS X and the user login domain is different than the EV and Microsoft Exchange domain, the buttons do not function properly after entering credentials
 http://entsupport.symantec.com/docs/345491 

After applying the following, Security Update for Microsoft Office Outlook 2007 (KB972363), Outlook can crash when users attempt to click on the change button within the properties of Enterprise Vault tab of sub-folder or the top of the information store when they are in cache mode.
 http://entsupport.symantec.com/docs/345365 
 

When Centera Collections are enabled within Enterprise Vault, verification checks for clip replication during post-processing may not be calculated properly
 http://entsupport.symantec.com/docs/345358 

During an archiving run, an Event ID 6592, "Abnormal error occurred Reference: GOPV/dt" is reported for certain e-mail items and the items are not archived
 http://entsupport.symantec.com/docs/345355 

When large amounts of Vault Cache and/or Virtual Vault users are enabled, the Enterprise Vault server may become non-responsive and unable to perform normal operations
 http://entsupport.symantec.com/docs/345354 
 

Enterprise Vault fails to archive or import a Calendar item with 'empty' attachments and may report Event ID 6469, "An exception has occurred."
 http://entsupport.symantec.com/docs/345340 
 

Single Instance Storage (SIS) Reduction by File Type, Single Instance Storage Reduction per Vault Store Group, Single Instance Storage Reduction Summary Operation Reports display incorrect information than what is described in the documentation
 http://entsupport.symantec.com/docs/345338 
 

Enterprise Vault Outlook Web Access 2007 extensions: Support for Update Rollup 2 for Exchange Server 2007 Service Pack 2 (KB972076)
 http://entsupport.symantec.com/docs/345199 
 

The JournalDelete table items will not get removed properly if items are found to be on hold
 http://entsupport.symantec.com/docs/345027
 

Enterprise Vault may not remove all fingerprints or storage entries during a rollback operation (failed storage attempt)
 http://entsupport.symantec.com/docs/344681 
 

"Background Processing" setting in Vault Cache Properties does not match the settings for "Pause Interval" in the Desktop Policy settings.
 http://entsupport.symantec.com/docs/344617 
 

When there are more than a 100,000 items to return in the Vault Admin Console (VAC) under Personal Store Management the request takes a lot of time to return and does not display the results, instead displays nothing.
 http://entsupport.symantec.com/docs/341590 
 

After upgrade to EV 8.0, empty folders are not removed from the Archive Explorer view when using the DeleteEmptyFolders registry key
 http://entsupport.symantec.com/docs/341024 
 

After upgrading to Enterprise Vault 8.0 SP2, Archive Explorer no longer displays the folder structure correctly and manual archiving fails when using the DCOM (Full) EV Outlook Add-in
 http://entsupport.symantec.com/docs/340554 
 

Dumpster clean up aborts if NTFS collections is enabled: The specified Saveset does not exist. 0xc0041aa
 http://entsupport.symantec.com/docs/340330 
 

Failed to log in with the Configuration Information when logging into the Enterprise Vault Client for Mac
 http://entsupport.symantec.com/docs/340277 
 

Shortcut Creation behavior is different between DCOM and HTTP client when Vault Cache is enabled.
 http://entsupport.symantec.com/docs/340252 
 

All folders are not displayed in Archive Explorer for user after being re-linked to the archive with new user account with same name.
 http://entsupport.symantec.com/docs/340049 
 

Performance may be impacted when using Enterprise Vault Operation Manager (EVOM) is in use.
 http://entsupport.symantec.com/docs/339961 
 

Deleting expired recurring archived Calendar entries will delete the entire series and not just the expired item.
 http://entsupport.symantec.com/docs/338808
 

When performing a client-driven PST migration, if the Outlook client is toggled between cached mode and non-cached mode, Outlook will not release open file handles during the migration process.
 http://entsupport.symantec.com/docs/338331 
 

StorageFileWatch reports Deallocate Savesets returned 0xC0041A57 with Centera Collections when Retention Category is preventing deleting of items.
 http://entsupport.symantec.com/docs/338251
 

Unable to delete archives or expire items stored on a NetApp SnapLock partition.
 http://entsupport.symantec.com/docs/337140

 Unable to add all Enterprise Vault counters to Performance Monitor on Windows 2008 server.
 http://entsupport.symantec.com/docs/337027 
 

Outlook crashes when clicking on Next/Previous Item buttons within an archived item in Archive Explorer
 http://entsupport.symantec.com/docs/336962
 

After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
 http://entsupport.symantec.com/docs/336927 
 

IPM.Schedule.Meeting.Request show up as undefined file types in Archive Explorer.
 http://entsupport.symantec.com/docs/336891
 

Restore ShortcutBody does not honor "Encode custom body using appropriate code pages" if set to "On"
 http://entsupport.symantec.com/docs/336695

 ArchiveTask.exe may spike CPU and not complete when using customized shortcuts set to keep more than 30,000 characters of original message body.
 http://entsupport.symantec.com/docs/336692

 Outlook Web Access 2007: Manually archiving or restoring from instant search doesn't work if the item is not in the current folder.
 http://entsupport.symantec.com/docs/336689

 Attachment links not accessible when opening archived calendar items in Outlook Web Access 2007
 http://entsupport.symantec.com/docs/336688 

 Enterprise Vault Outlook Web Access extensions buttons disappear after installing Microsoft KB 973629 patch
 http://entsupport.symantec.com/docs/336615

 When searching on Enterprise Vault Audit Viewer, the search result is occasionally unable to list all Audit events after View Attachment Category event is listed.
 http://entsupport.symantec.com/docs/336047

 Vault Cache synchronization fails due IPC Pipe unhandled exception when closing a stream. This can be encountered during Vault Cache Synchronization
 http://entsupport.symantec.com/docs/335974

 Client side PST ingestion also ingests SharePoint PST files causing duplicate calendar entries.
 http://entsupport.symantec.com/docs/335329

 Mailbox archiving fails with any of the following event IDs 13360, 6796 and 6592 Indicating Connectivity issues accessing the Vault Database
 http://entsupport.symantec.com/docs/334735

 When attempting to open archived items via Integrated Search or Archive Explorer, the error "The item could not be downloaded. [CNOD] " is generated.
 http://entsupport.symantec.com/docs/333472

 When bulk restoring archived items and Exchange Mailbox Quotas are implemented 3196 and 2270 errors are logged and the Mailbox Store EDB file size increases
 http://entsupport.symantec.com/docs/332903

 Event ID 2776 An exception occurred in routine
 http://entsupport.symantec.com/docs/331887

 When a Microsoft Cluster with Enterprise Vault fails over, the Partition Network Share may be created on the Active node and not within the Enterprise Vault Cluster Resource Group.
 http://entsupport.symantec.com/docs/329757

 After starting an Enterprise Vault Archiving Task (Mailbox, Journal, or Public Folder), the Task fails, generating an Event ID 2949 in the event log reporting that the Task could not be started due to startup errors.
 http://entsupport.symantec.com/docs/329569

 The archive task will not delete expired shortcuts if Storage Expiry is set to Never.
 http://entsupport.symantec.com/docs/329346 

 StorageOnlineOPNS error 13360: An error was detected while accessing the Vault Database - "The INSERT statement conflicted with the CHECK constraint" is logged when the Enterprise Vault services are started.
 http://entsupport.symantec.com/docs/329227

 The message body is corrupt when attempting to view an archived read receipt message in Outlook.
 http://entsupport.symantec.com/docs/328453 
 

When the selected Date is within the first 12 days of the month and Partition Rollover is Enabled based on time, the time will be displayed in MM/DD/YYYY instead of DD/MM/YYYY.
 http://entsupport.symantec.com/docs/327514 
 

Certain Exchange 2007 journal mails are being moved to the Failed to Copy folder
 http://entsupport.symantec.com/docs/327263 

 Tasks may show in 'Error' status when viewing from a remote Vault Administration Console (VAC).
 http://entsupport.symantec.com/docs/326648

 

Event 1000: Faulting application JournalMailboxManager.exe is reported in the Application Logs after installing Microsoft Outlook 2007 on the Enterprise Vault Server
 http://entsupport.symantec.com/docs/325415
 

Unable to set backup mode after a Building Blocks failover
 http://entsupport.symantec.com/docs/324052

 

After upgrade of Microsoft Cluster Server Cluster node Enterprise Vault registry values are reverted to pre-upgrade values
 http://entsupport.symantec.com/docs/323904

 

RTF formatted email may display the background HTML in the shortcut body
 http://entsupport.symantec.com/docs/323204

 

No option to limit the amount of Basket restores
 http://entsupport.symantec.com/docs/322817

 

Multiple copies of meeting requests are found when searching a journal archive, as a result of running an un-patched Enterprise Vault 8.0 system
 http://entsupport.symantec.com/docs/319731

 

During a Client-Driven PST Migration, the Directory Service logs an Event ID 8567 error.
 http://entsupport.symantec.com/docs/319148

 

The Exchange Journal Archiving Task reports event ID 3357 with the following description: This mailbox cannot be processed until the Exchange provisioning task has processed the corresponding user details
 http://entsupport.symantec.com/docs/318538

 

Event ID 2776 is seen with description 'AddAttachmentListToMsgBody' on messages with embedded attachments during an archiving run.
 http://entsupport.symantec.com/docs/318415

 

After Installing and Configuring Enterprise Vault (EV) Reports for version 8.0, cannot access Site Settings - Security (rsaccessdenied)
 http://entsupport.symantec.com/docs/317967

 

Some messages may change from Read to Unread when manually archiving them from Outlook in Cached mode.
 http://entsupport.symantec.com/docs/317734

 

Indexes that have rolled over aren't deleted when the Storage Expiry process deletes the entire contents of that index.
  http://entsupport.symantec.com/docs/317546

 

Index Server and Storage Crawler generate COM exception errors and report that the ISN is Out of Range
 http://entsupport.symantec.com/docs/288938
 

Enterprise Vault for File System Archiving

Placeholder creation on Windows Server 2008 and later versions can produce 41168 validation errors
http://www.symantec.com/docs/TECH14552

Failover and performance issues when a Windows 2008 file server is clustered and resource group contains a GUID partition table (GPT) initialized disk.
 http://entsupport.symantec.com/docs/357180 
 

 A File System Archiving Reporting scan does not start for file servers that are in a different domain from the Enterprise Vault server
 http://entsupport.symantec.com/docs/335864
 

 Unable to configure an Enterprise Vault Celerra File System Archiving target using HTTPS connection
 http://entsupport.symantec.com/docs/355885 
 

"Failed to access the folder. Reason: Unspecified error" message received when attempting to access "Archive Points" within the Vault Administration Console
 http://entsupport.symantec.com/docs/346637 
 

The Enterprise Vault File System Archiving task is unable to create placeholders on a Windows Server 2008 File Server in folders that it does not have "Full Control" permissions
 http://entsupport.symantec.com/docs/352170 
 

"You don't have appropriate permission to perform this operation" pop up dialog box displayed when attempting to save an item within virtual vault item on the client folder structure in an Outlook Message Format.
 http://entsupport.symantec.com/docs/347212 
 

How does the Enterprise Vault (EV) File System Archiving checkpoint process function
 http://entsupport.symantec.com/docs/346984 
 

The FileScreenService.exe process may take up an increasing amount of handles when content checking is enabled causing the server to run out of resources and fault.
 http://entsupport.symantec.com/docs/345890 
 

The Enterprise Vault File Blocking Service may stop due to MAX_PATH limitation
 http://entsupport.symantec.com/docs/345370 
 

Unable to configure File System Archiving (FSA) reporting for a NetApp file server if the Enterprise Vault server is listed as NetBIOS name in the EnterpriseVaultDirectory database
 http://entsupport.symantec.com/docs/345189 
 

Opening a placeholder file using pass-through recall for a file that was previously compressed can cause the file server to fault
 http://entsupport.symantec.com/docs/341020 
 

File types are not blocked when File Blocking with content checking is enabled.
 http://entsupport.symantec.com/docs/340879 
 

'Access is denied' message is returned when attempting to add a folder target to a File System Archiving (FSA) volume using a remote Vault Administration Console (VAC).
 http://entsupport.symantec.com/docs/340270

 

After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
 http://entsupport.symantec.com/docs/336927

 

An FSA Reporting scan does not start for NetApp File Servers that are in a different domain to the Enterprise Vault server
 http://entsupport.symantec.com/docs/335864

 

An upgrade to Enterprise Vault 8.0 SP2 may overwrite some configuration files.
 http://entsupport.symantec.com/docs/328783

 

File System Archiving does not archive all volumes and reports warning Event ID 40976 "There are no archive points associated with this volume"
 http://entsupport.symantec.com/docs/327503

 

"Failed to collect clustering data from file server" when running FSA Cluster Configuration if Enterprise Vault and File Servers are installed on different platforms
 http://entsupport.symantec.com/docs/326556

 

Unable to set backup mode after a Building Block failover
 http://entsupport.symantec.com/docs/324052

 

No option to limit the amount of Basket restores
 http://entsupport.symantec.com/docs/322817

 

After deleting or moving a folder with an associated archive subsequent synchronization runs can report an error to the event logs, Event 40966
 http://entsupport.symantec.com/docs/320264

 

During a File System Archiving (FSA) Reporting scan the file server may register Event ID 24600 (Error) which states 'This shared resource does not exist.'
 http://entsupport.symantec.com/docs/317449

 

Enterprise Vault for Lotus Domino

Enterprise Vault Operations Report 'Archived Items Access' does not report user access to the archived Domino emails.
 http://entsupport.symantec.com/docs/357450

The time zone difference setting is not visible from the Lotus Notes calendar views in the ev_MailX.ntf template
 http://entsupport.symantec.com/docs/356898

 

Lotus Domino Provisioning task does not provision nested group members if the target Domino group is "Access Control List only" group type.
 http://entsupport.symantec.com/docs/347051

 

Lotus Notes user is prompted with "Item cannot be retrieved" message and event 6287 is reported to the Enterprise Vault Log.
 http://entsupport.symantec.com/docs/338800

 

If a hidden folder exists in the Domino mail file, the Domino Mailbox Archiving Task stops archiving of that specific mail file and no other items are archived.
 http://entsupport.symantec.com/docs/338161

 

The Copy Into New Message or New To Do function from an opened Domino archived item does not show customized options.
 http://entsupport.symantec.com/docs/336985

 

After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
 http://entsupport.symantec.com/docs/336927

 

Domino Journal Archiving "Error: Hour, Minutes, and Second parameters describe an un-representable Date Time".
 http://entsupport.symantec.com/docs/336512

 

When selecting several Lotus Domino mailboxes for archiving using the "Run Now" option, all selected mailboxes may not be archived.
 http://entsupport.symantec.com/docs/336254

 

Contacts are not available when Replying to an archived item from Domino Web Access and clicking on the To, CC, BCC
 http://entsupport.symantec.com/docs/334880

 

Enterprise Vault for Lotus Domino custom filtering on specific journal locations is not filtering correctly
 http://entsupport.symantec.com/docs/334775

 

Using the popup menu to Forward a Domino archived email results in forwarding the shortcut instead of the archived message.
 http://entsupport.symantec.com/docs/334760

 

Forwarding a Domino archived message with attachments from the mailbox view fails to display attachment image. A blank gray icon is used.
 http://entsupport.symantec.com/docs/332287
 

Enterprise Vault search application for Domino is not accessible for Domino Web Access users.
 http://entsupport.symantec.com/docs/331590

 

An upgrade to Enterprise Vault 8.0 SP2 may overwrite some configuration files
 http://entsupport.symantec.com/docs/328783

 

Lotus Notes emails are not archived by scheduled archiving when the Domino form name contains a backslash "\"
 http://entsupport.symantec.com/docs/326791

 

Enterprise Vault Compliance Accelerator
Putting more than one consecutive question mark wild card in an email address in the To\From field prevents the search from being rejected or the search criteria viewed.
http://www.symantec.com/docs/TECH199094 

Compliance Accelerator Department Tagging is not being applied to certain Monitored Employees that are members of Employee Groups.
http://www.symantec.com/docs/TECH159406

Error converting data type timestamp to numeric

Exclusion of email addresses does not function in the Freeform emails/domains section in the search criteria for Domino or Exchange archived items

Scheduled Search will not run and Schedules cannot added or modified.

How to exclude multiple addresses in an Enterprise Vault (EV) Compliance Accelerator (CA) search Reviewers with Application Administrative rights, timeout when trying to connect via the Client.

Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search

Error converting data type timestamp to numeric
 http://entsupport.symantec.com/docs/355601

 

Attempting to access an Enterprise Vault Compliance Accelerator Customer using the CA Client results in the error "Unable to connect".
 http://entsupport.symantec.com/docs/355493

 

Compliance Accelerator searches return more items than the "Absolute limit" setting if the "Minimum per employee" option is checked.
 http://entsupport.symantec.com/docs/348439

 

Using the Enterprise Vault Compliance Accelerator 8.0 Client, the error "The value for column 'DeptID' in table 'source' is DBNULL" returned when attempting to view pre-CA8 search criteria.
 http://entsupport.symantec.com/docs/348100

 

The emails of exception employees are displayed in the review of the parent department in Compliance Accelerator 8.0
 http://entsupport.symantec.com/docs/346581

 

How to apply granular SQL permissions to replace the sysadmin role
 http://entsupport.symantec.com/docs/345660

 

Research Folder search will not allow the selection of individual members of the Department under Authors and Recipients
 http://entsupport.symantec.com/docs/345341

 

Enterprise Vault Compliance Accelerator 8.0 scheduled searches fail with message "Some departments have no email addresses defined".
 http://entsupport.symantec.com/docs/340948

 

Attempting to 'view original' of two messages with the same messages with the same Subject line will cause the error: The Original item cannot be displayed.
 http://entsupport.symantec.com/docs/336088

 

'System.OutOfMemoryException' when viewing the Archive Result pane of a search with a large quantity of archives
 http://entsupport.symantec.com/docs/335375

 

Assigning an owner to a Department or Case, or Adding User to a Role Assignment, the browse action takes minutes to populate.
 http://entsupport.symantec.com/docs/335359

 

Matching Hotwords or Hotwords phrases in the Subject and Content files do not allow highlighting to occur in the review sets.
 http://entsupport.symantec.com/docs/334149

 

Review Period beginning data appears to be one day earlier then requested
 http://entsupport.symantec.com/docs/331890

 

After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a "suspended" SPID might be generated
 http://entsupport.symantec.com/docs/327086

 

Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator.
 http://entsupport.symantec.com/docs/317529

 

Enterprise Vault Discovery Accelerator
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains.
http://www.symantec.com/docs/TECH202081

Error converting data type timestamp to numeric

Scheduled Search will not run and Schedules cannot added or modified.

Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search

Applying legal holds causes StorageOnlineOpns process to consume excessive amounts of memory
http://www.symantec.com/docs/TECH138902

Error converting data type timestamp to numeric
 http://entsupport.symantec.com/docs/355601

The left filter panel does not refresh after deleting a Case in Enterprise Vault Discovery Accelerator 8.0
 http://entsupport.symantec.com/docs/347778 
 

Accelerator Service.exe does not release memory after export of large items causing an Event ID 375 error System.OutOfMemoryException error
 http://entsupport.symantec.com/docs/346806 
 

Error "Cannot find table 0" appears in a pop-up windows when attempting to review results from a folder search
 http://entsupport.symantec.com/docs/346726 
 

The SIZE variable is not available in the search attribute settings
 http://entsupport.symantec.com/docs/345908 
 

Event ID 18: "A problem occurred formatting the event text" with a System.OutOfMemoryException"
 http://entsupport.symantec.com/docs/345763

 

How to apply granular SQL permissions to replace the sysadmin role
 http://entsupport.symantec.com/docs/345660

 

When attempting to open a customer created Custodian Attribute web page, an Out Of Memory condition occurs
 http://entsupport.symantec.com/docs/345653

 

Enterprise Vault Discovery Accelerator exhibits slow performance during Analytics Data Collection
 http://entsupport.symantec.com/docs/345621

 

"Exception of type 'System.OutOfMemoryException' was thrown" error occurs when Custodian Manager attempts to synchronize an Active Directory with a large object quantity
 http://entsupport.symantec.com/docs/345609

 

The process of applying Legal Hold's stop or run at a very slow pace
 http://entsupport.symantec.com/docs/345369

 

Accessing the Custodians from the Custodian Manager home page, fails with 'System.OutOfMemoryException'
 http://entsupport.symantec.com/docs/339831

 

In Enterprise Vault Discovery Accelerator 8.0 the Active Directory synchronization now synchronizes the 'CN' name instead of the 'Display Name' to the tblPrincipal table.
 http://entsupport.symantec.com/docs/339172

 

Domino aliases under the Username field of the Person document are not synchronized with Custodian Manager profiles.
 http://entsupport.symantec.com/docs/338062

 

NEAR operand returns more then expected results in Analytics
 http://entsupport.symantec.com/docs/336740

 

Attempting to 'view original' of two messages with the same Subject line will cause the error: The Original item cannot be displayed.
 http://entsupport.symantec.com/docs/336088

 

'System.OutOfMemory.Exception' when viewing the Archive Results pane of a search with a large quantity of archives
 http://entsupport.symantec.com/docs/335375

 

Assigning an owner to a Department or Case, or Adding User to a Role Assignment, the browse action takes minutes to populate.
 http://entsupport.symantec.com/docs/335359

 

Discovery Accelerator export fails to move a message into .PST file.
 http://entsupport.symantec.com/docs/335042

 

Unable to modify Custodians with special characters in the Display Name or Email Display Name fields.
 http://entsupport.symantec.com/docs/330189

 

The Analytics ingestion fails for one or more items and an error is displayed in the Data Collection but the error is not descriptive of the problem with the item(s).
http://entsupport.symantec.com/docs/329929

 

After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a 'suspended' SPID might be generated.
 http://entsupport.symantec.com/docs/327086

 

Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator.
 http://entsupport.symantec.com/docs/317529

 

Enterprise Vault for Microsoft SharePoint
SharePoint archiving rules that include MetaData ‘Date’ criteria are not taken into account when checking whether to archive a SharePoint library for eligible items causing less than expected to be archived

The Sharepoint archiving task may not find items to archive if the AllItems.aspx page has been modified. 

SharePoint components are not available when running setup on an x64 Operating System
 http://entsupport.symantec.com/docs/351510 
 

After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
 http://entsupport.symantec.com/docs/336927 
 

An upgrade to Enterprise Vault 8.0 SP2 may overwrite some configuration files.
 http://entsupport.symantec.com/docs/328783 
 

Creating a SharePoint target fails with "You must be a SharePoint administrator to add a SharePoint virtual server, Web application, Site Collection or Site." when anonymous authentication is enabled for the SharePoint site.
 http://entsupport.symantec.com/docs/302921

 

Enterprise Vault for SMTP
None