Warning message while creating a customized Symantec Recovery Disk (SRD) on a 64bit Windows system

Article:TECH77252  |  Created: 2009-01-25  |  Updated: 2009-01-25  |  Article URL http://www.symantec.com/docs/TECH77252
Article Type
Technical Solution

Environment

Issue



Warning message while creating a customized Symantec Recovery Disk (SRD) on a 64bit Windows system

Error



The Symantec Recovery Disk can only use 32-bit drivers. Add 32-bit drivers for each unusable 64-bit driver listed.

Solution







Solution/Workaround

The SRD is based on 32bit WinPE architecture. If the driver validation fails, a 32bit drivers would then be needed to be obtained from the original equipment manufacturer and add manually within the Custom Recovery Disk wizard for the Storage/Network device(s).

The drives files need to in the .inf format, driver packages will need to be extracted to find the .inf file related to the driver for the device.



Legacy ID



337750


Article URL http://www.symantec.com/docs/TECH77252


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