Backup of a virtual machine using the Backup Exec 2010 Agent for VMware Virtual Infrastructure (AVVI) fails with the error "V-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib. VixDiskLib_Read() reported the error: You have requested access to an area of the virtual disk that is out of bounds "
| Article:TECH77353 | | | Created: 2009-01-27 | | | Updated: 2012-06-04 | | | Article URL http://www.symantec.com/docs/TECH77353 |
Problem
Backup of a virtual machine using the Backup Exec 2010 Agent for VMware Virtual Infrastructure (AVVI) fails with the error "V-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib. VixDiskLib_Read() reported the error: You have requested access to an area of the virtual disk that is out of bounds "
Error
I. 0xe0009578 - Unable to copy the virtual machine disk using the VMware VixDiskLib.
Final error category: Resource ErrorsFor additional information regarding this error refer to link V-79-57344-38264
II . VixDiskLib_Read() reported the error: You have requested access to an area of the virtual disk that is out of bounds
Cause
Backup of a virtual machine using the Backup Exec 2010 Agent for VMware Virtual Infrastructure (AVVI) fails with the above mentioned error. This error has been observed with virtual machine that have disks (VMDK) mounted across multiple datastores.
Solution
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| Source | ETrack |
| Value | 1948251 |
| Description | AVVI: VM backup using BE 2010 fails with error ?You have requested access to an area of the virtual disk that is out of bounds? |
| Source | UMI |
| Value | V-79-57344-38264 |
| Description | Unable to copy the virtual machine disk using the VMware VixDiskLib. |
Legacy ID
337860
Article URL http://www.symantec.com/docs/TECH77353
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