Beremote.exe crashes when backing up file data from a 2008 R2 server with Exchange 2010 installed

Article:TECH77355  |  Created: 2009-01-27  |  Updated: 2012-02-29  |  Article URL http://www.symantec.com/docs/TECH77355
Article Type
Technical Solution


Issue



Beremote.exe crashes when backing up file data from a 2008 R2 server with Exchange 2010 installed


Error



Faulting application name: beremote.exe, version: 13.0.2896.0, time stamp: 0x4b184ba1 Faulting module name: bedsmbox.dll, version: 13.0.2896.0, time stamp: 0x4b184b99


Solution



Beremote.exe has been reported to crash when backing up file data from an Exchange 2010 server.
 

 
Resolution:
 
The above mentioned problem has now been fixed by way of a hotfix in Backup Exec 2010. Please refer the Related Documents section for more information.  
 

Supplemental Materials

SourceETrack
Value1944693
Description

Beremote crashes on remote Exchange 2010, Win2K8 R2 server when backing up file system.


SourceUMI
ValueV-79-57344-65298
Description

The Exchange Store service is not responding. Backup set canceled.


SourceUMI
ValueV-79-57344-65301
Description

The System Sate resource is not responding. Backup set canceled.


SourceUMI
ValueV-79-57344-65302
Description

The Shadow Copy resource is not responding. Backup set canceled.



Legacy ID



337862


Article URL http://www.symantec.com/docs/TECH77355


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