Lotus Domino databases residing on a mount point are skipped and not reported in the job log

Article:TECH77399  |  Created: 2009-01-30  |  Updated: 2012-02-01  |  Article URL http://www.symantec.com/docs/TECH77399
Article Type
Technical Solution


Issue



Lotus Domino databases residing on a mount point are skipped and not reported in the job log.


Solution



Lotus Domino databases residing on a mount point are skipped during backups without being reported in the backup job log. Such databases are not available under the restore view.


Resolution:  
This issue has been resolved in Backup Exec for Windows Servers version 12.5 revision 2213 with HotFix 336113 and in Backup Exec 2010 revision 2896 with Hotfix 344584.  Please see related documents.

NOTE: The HotFix referenced above allows the backup job to error out when attempting to back up Domino databases that are stored on a mount point volume - Domino databases residing on a mount point are currently not supported. In order to back up the Domino databases stored on a mount point volume, use one of the two following methods:

A. Move the domino databases from mount points to a NTFS volume local to the Domino server.

B. Run offline backup of Domino databases.

To run offline backup of Domino databases follow the steps below:

1. Open the Registry Editor on the Domino server and browse to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\Backup Exec\Engine\Domino

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.

2. Change the DWord value for "Enable Offline Backup" from 0 to 1.

3. Close the registry editor.

4. Deselect the Domino databases under the Lotus icon in the backup job.

5. Select the drive location that contains the Domino databases in file selections.

6. Perform file backups of Domino databases by backing up the drive.  


   

 

Supplemental Materials

Value1907322
Description

Domino database silently skipped when nsf locations are on mount volume.


ValueV-79-57344-33976
Description

Cannot backup directory and its subdirectories



Legacy ID



337914


Article URL http://www.symantec.com/docs/TECH77399


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