If a hidden folder exists in the Domino mail file, the Domino Mailbox Archiving Task stops archiving of that specific mail file and no other items are archived.

Article:TECH77605  |  Created: 2009-01-04  |  Updated: 2014-12-08  |  Article URL http://www.symantec.com/docs/TECH77605
Article Type
Technical Solution

Product(s)

Environment

Issue



If a hidden folder exists in the Domino mail file, the Domino Mailbox Archiving Task stops archiving of that specific mail file and no other items are archived.


Error



The following error is reported in the Enterprise Vault event log.
 
Type: Error
Event: 41162
Source: Enterprise Vault 
Category: Lotus Domino Mailbox Archiving Task
Description: There was an error processing a mailbox. The task will process the mailbox again on the next archiving run. 
Task: Domino Mailbox Archiving Task
Mailbox: SQL-DOMINO/SYMANTEC!!mail\user1 
Error: Folder [Hidden Test Folder] does not exist.
V-437-41162

Solution



This issue has been addressed in the following release:

Enterprise Vault 9.0.4 - Release Details
http://www.symantec.com/docs/TECH147785
 
Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787

Supplemental Materials

SourceETrack
Value1897683
Description

Domino mailbox archiving task stops archiving if a hidden folder exists in the mail file.


SourceEvent ID
Value41162
Description

There was an error processing a mailbox. The task will process the mailbox again on the next archiving run. 
Task: Domino Mailbox Archiving Task
Mailbox: SQL-DOMINO/SYMANTEC!!mail\user1 
Error: Folder [Hidden Test Folder] does not exist.
 

 



Legacy ID



338161


Article URL http://www.symantec.com/docs/TECH77605


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