When attempting to back up an Oracle database, the error Final error: 0xe0000340 - The Database script returned an error. Refer to the Database script output section in job logs for more details.

Article:TECH77641  |  Created: 2009-01-05  |  Updated: 2013-05-29  |  Article URL http://www.symantec.com/docs/TECH77641
Article Type
Technical Solution

Product(s)

Issue



When attempting to back up an Oracle database, the error Final error: 0xe0000340 - The Database script returned an error. Refer to the Database script output section in job logs for more details.


Error



Final error: 0xe0000340 - The Database script returned an error. Refer to the Database script output section in job logs for more details.

 

The following errors are reported in the RMAN output section of the job log:
RMAN-00571: =========================================================== 
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ============
RMAN-00571: =========================================================== 
RMAN-03009: failure of backup command on ch0 channel at 
 
ORA-19506: failed to create sequential file, name="BE_7vj9bo38_1_1", parms=""
ORA-27028: skgfqcre: sbtbackup returned error 
ORA-19511: Error received from media manager layer, error text: 
BEError(0xe0001016) The backup file could not be backed up because there is already a backup file with the same name in the Backup Exec catalog.
 
Recovery Manager complete.

Cause



This issue occurs if Oracle agent for backup is not properly configured.

Note:- Please check the Related Documents below on "Configuring the Oracle agent on windows computers".


Solution



In Backup Exec console Set Tools > Options > Oracle > Modify List.
Add the Oracle server in three entries: IP Address, NETBIOS name & Fully Qualified Domain Name, all the three entries should use the account specified in Remote agent for Windows for Database access ( mostly Default account of BE ) in Backup Exec under Network -> Logon Accounts.

NOTE:
In case of Oracle Fail Safe, please add FQDNs for all nodes, node names, and IP addresses.
 
 
 
 
  



Legacy ID



338206


Article URL http://www.symantec.com/docs/TECH77641


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