Attempting to uninstall a VERITAS Cluster Server Enterprise Agent produces a warning, "%VCS_HOME% environment variable not defined. Exiting Setup", and terminates the uninstall

Article:TECH7799  |  Created: 2000-01-17  |  Updated: 2004-01-21  |  Article URL http://www.symantec.com/docs/TECH7799
Article Type
Technical Solution

Product(s)

Environment

Issue



Attempting to uninstall a VERITAS Cluster Server Enterprise Agent produces a warning, "%VCS_HOME% environment variable not defined. Exiting Setup", and terminates the uninstall

Error



%VCS_HOME% environment variable not defined. Exiting Setup.

Solution



This error can occur when attempting uninstall a VERITAS Cluster Server (VCS) Enterprise Agent after the VCS software has already been uninstalled. During the uninstall, VCS removes the %VCS_HOME% environment variable that the Enterprise Agent uninstaller relies on. The recommended course of action is to manually uninstall the VCS Enterprise Agent.

Please refer to the TechNotes in the Related Documents section. These TechNotes outline how to remove the different VCS Enterprise Agents manually:





Legacy ID



230513


Article URL http://www.symantec.com/docs/TECH7799


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