Hotfix for Enterprise Vault (EV) 8.0 SP3, Build 1845, Unable to delete archived item when placeholder is deleted from Delete on Delete (DOD) enabled mounted volume.
| Article:TECH78026 | | | Created: 2009-01-15 | | | Updated: 2010-01-13 | | | Article URL http://www.symantec.com/docs/TECH78026 |
Problem
Hotfix for Enterprise Vault (EV) 8.0 SP3, Build 1845, Unable to delete archived item when placeholder is deleted from Delete on Delete (DOD) enabled mounted volume.
Solution
Which versions of Symantec Enterprise Vault (tm) can
this hotfix be applied?
This hotfix can only be applied to the following versions of Enterprise Vault for:
Enterprise Vault 8.0 SP3, Build 1845
What issue does this hotfix resolve?
When deleting a placeholder from a mounted volume with DOD enabled the archived file is not deleted.
Which files does this hotfix replace?
EvPlaceholderService.exe 8.0.3.1845
evmf.sys 8.0.3.1845
How to install this hotfix:
1. Copy the following files on the file server to another directory:
C:\Program Files\Enterprise Vault\EvPlaceholderService.exe
C:\Windows\system32\drivers\evmf.sys
2. Stop the Enterprise Vault File Placeholder Service.
3. Go to the command prompt and run the following command:
fltmc unload evfilter
4. Copy the hotfix version of the EvPlaceholderService.exe file to C:\Program Files\Enterprise Vault folder.
5. Copy the correct hotfix version of the evmf.sys file to C:\Windows\system32\drivers. There is a 32-bit and a 64-bit driver included in this hotfix.
6. Go to the command prompt and run the following command:
fltmc load evfilter
7. Restart the Enterprise Vault File Placeholder Service.
This hotfix can only be applied to the following versions of Enterprise Vault for:
Enterprise Vault 8.0 SP3, Build 1845
What issue does this hotfix resolve?
When deleting a placeholder from a mounted volume with DOD enabled the archived file is not deleted.
Which files does this hotfix replace?
EvPlaceholderService.exe 8.0.3.1845
evmf.sys 8.0.3.1845
How to install this hotfix:
1. Copy the following files on the file server to another directory:
C:\Program Files\Enterprise Vault\EvPlaceholderService.exe
C:\Windows\system32\drivers\evmf.sys
2. Stop the Enterprise Vault File Placeholder Service.
3. Go to the command prompt and run the following command:
fltmc unload evfilter
4. Copy the hotfix version of the EvPlaceholderService.exe file to C:\Program Files\Enterprise Vault folder.
5. Copy the correct hotfix version of the evmf.sys file to C:\Windows\system32\drivers. There is a 32-bit and a 64-bit driver included in this hotfix.
6. Go to the command prompt and run the following command:
fltmc load evfilter
7. Restart the Enterprise Vault File Placeholder Service.
Attachments
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| Source | ETrack |
| Value | 1900778 |
| Description | Unable to delete archived item when placeholder is deleted from DOD enabled mounted volume. |
Related Articles
Legacy ID
339062
Article URL http://www.symantec.com/docs/TECH78026
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