Backup job fails with Directory not found. Cannot backup directory \Folder\Subfolder1 and its subdirectories.

Article:TECH78384  |  Created: 2009-01-29  |  Updated: 2011-06-07  |  Article URL http://www.symantec.com/docs/TECH78384
Article Type
Technical Solution

Product(s)

Environment

Issue



Backup job fails with Directory not found error message.


Error



0xe000fe09 - The directory is invalid.
V-79-57344-65033 - Directory not found. Cannot backup directory \Folder\Subfolder1 and its subdirectories. 


Cause



This error occurs when a  subdirectory/s inside a directory being backed up is renamed, deleted or  no longer exists.
 


Solution



If  Subfolder1 and Subfolder2 are selected in the backup selection list under "View by Resource", then  "View selection details" looks like this:


C:\Folder\Subfolder1\*.* /SUBDIR
C:\Folder\Subfolder2\*.* /SUBDIR

In case Subfolder1 is deleted after creating a selection list, then backup job may fail with this error.


Workaround:


Under "View by Resource", select only the main "Folder" in the selection list. As a result, under "View Selection Details"

C:\Folder\*.* /SUBDIR

Exclude the directories that no longer exist. To do this,   deselect the unwanted folders from under "View by Resource" , It looks like: 

C:\Folder\*.* /SUBDIR
C:\Folder\Subfolder3\*.* /SUBDIR /EXCLUDE
C:\Folder\Subfolder4\*.* /SUBDIR /EXCLUDE

The result will be the same as the first option but in this case the backup would not fail when a folder is renamed, deleted or moved.
 


Supplemental Materials

SourceUMI
ValueV-79-57344-65033
Description

Directory not found.


SourceError Code
Value0xe000fe09
Description

The directory is invalid


Legacy ID



339598


Article URL http://www.symantec.com/docs/TECH78384


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