How to create dead mail in Mail.box for testing Symantec AntiVirus/Filtering 3.0 for Domino or Symantec Mail Security 4.x or 5.x for Domino

Article:TECH78980  |  Created: 2001-01-02  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH78980
Article Type
Technical Solution


Environment

Issue



You are testing Symantec AntiVirus/Filtering 3.0 for Domino (UNIX or AS/400) or Symantec Mail Security 4.x or 5.x for Domino (Windows 2000/2003), and want to create dead mail in the Mail.box database.


Solution



To create dead mail, send a large number of email with attachments to the server that runs Symantec AntiVirus/Filtering for Domino or Symantec Mail Security for Domino. When the volume of email is high enough, the mail cannot all be immediately processed. Messages then accumulate in Mail.box with a Routing State value of "DEAD" and a failure reason of "Symantec Mail Security scan pending" on Windows or "Symantec AntiVirus/Filtering scan pending" on all other operating systems.

You must send enough email through to engage all mail scanning threads. Symantec products for Domino create 4 scanning threads per processor by default. For example, if your mail server has four processors, then you must send enough email to occupy 16 or more scanning threads.

To monitor the accumulation of mail in Mail.box, use the Domino Administrator client or type the following at the Domino server console:

show stat mail.dead

This command displays the number of dead mail messages in Mail.box. If you shut down the Domino server and restart it, Symantec AntiVirus/Filtering for Domino or Symantec Mail Security for Domino checks the Mail.box for any dead mail on startup.





Legacy ID



2001030212585954


Article URL http://www.symantec.com/docs/TECH78980


Terms of use for this information are found in Legal Notices