Updating Symantec groupware antivirus products without using LiveUpdate

Article:TECH79314  |  Created: 2001-01-13  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH79314
Article Type
Technical Solution



The antivirus software for your groupware or gateway server cannot update definitions using LiveUpdate. This document discusses how to schedule the update process through a batch file.


The solution below is only for Windows operating systems.

Download the GwGetter.bat and GwScript.txt files and save both files into the same directory.

Launching GwGetter.bat will connect to a Symantec FTP server and download the Intelligent Updater (Symcdefsi32.exe). The script runs the Intelligent Updater and deletes the file after the update is complete. You can create a scheduled task to regularly run GwGetter.bat.

The script will copy the Intelligent Updater to the folder C:\Temp. If C:\Temp does not exist, either create that directory or use edit GwGetter.bat and GwScript.txt, and change each instance of C:\Temp to refer to your preferred location.

Note: Symantec does not recommend using GwGetter.bat and GwScript.txt if Symantec AntiVirus Corporate Edition 8 or Norton AntiVirus Corporate Edition 7.x is installed on the groupware/gateway server. If you would like to use a script to update these products, read the appropriate document below:

Legacy ID


Article URL http://www.symantec.com/docs/TECH79314

Terms of use for this information are found in Legal Notices