Configuring LiveUpdate for multiple Symantec products installed on the same computer

Article:TECH81861  |  Created: 2003-01-05  |  Updated: 2013-10-24  |  Article URL
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Technical Solution



Multiple Symantec products are installed on a computer that runs Microsoft Windows 2003/XP/2000/NT. Lotus Domino may also be installed. You need to know how to configure LiveUpdate to obtain virus definitions for all products.



Most Symantec products share a common set of virus definitions. When you update the definitions for one product on a computer, all other Symantec AntiVirus products on that computer are updated at the same time. The only exception to this rule is Symantec Mail Security 4.0 for SMTP, which uses a separate set of definitions. To update all of your other Symantec products, run a single LiveUpdate session in any one of the products.

If you schedule multiple sessions of LiveUpdate, you may cause conflicts in the definition update processes for the different Symantec AntiVirus products. This situation may lead to corrupted virus definitions.

Use the following examples as guidelines to update different combinations of Symantec products.

Example 1: Symantec AntiVirus Corporate Edition and Symantec products for Domino
Perform the following actions for all versions of Symantec AntiVirus Corporate Edition or Norton AntiVirus Corporate Edition on the same computer as a Symantec product for Domino:

  • Turn off LiveUpdate in the Symantec product for Domino.
  • Stop replication of the virus definition database, if you use it.
  • Delete any existing definitions documents.
  • Allow the Symantec AntiVirus Corporate Edition product to provide the definitions updates through VDTM or LiveUpdate.


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