Submitting possible virus infected files to Symantec Security Response
|Article:TECH83070|||||Created: 2005-01-18|||||Updated: 2005-01-11|||||Article URL http://www.symantec.com/docs/TECH83070|
A virus is detected in the email message or attachment. A central quarantine server is set up for the Symantec SMTP product.
The central quarantine can forward virus infected email files to Symantec directly. This includes any email that may be a false positive, or an infected attachment in a .mes. Symantec Technical support does not recommend directly handling suspected virus infected email file.
For Symantec SMTP product installs that do not use a central quarantine, go to submit samples on the security response Web site for instructions on submitting the file.
Article URL http://www.symantec.com/docs/TECH83070