How to create a Custom Symantec Recovery CD.

Article:TECH83694

Created: 2009-01-10

Updated: 2012-09-20

Article URL http://www.symantec.com/docs/TECH83694

Article Type
Technical Solution

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Problem

How to create a Custom Symantec Recovery CD.

Solution

Note: Download the ISO image for the Symantec Recovery Disk from the link https://fileconnect.symantec.com/ using the serial no. To find the complete information regarding downloading of the product please refer to the link: http://www.symantec.com/docs/TECH57937.

To create a custom Symantec Recovery Disk:

1. Start Backup Exec System Recovery / Symantec System Recovery console.

2. Attach and turn on all storage devices and network devices that need to be made available.

3. Insert the Symantec Recovery Disk CD into the CD-ROM drive.

4. Depending upon the version of Backup Exec System Recovery, do one of the following:

For Backup Exec System Recovery 7.x and Backup Exec System Recovery 8.x

- Click Tasks > Create Recovery Disk.

- Click Next.

For Backup Exec System Recovery 2010 and Symantec System Recovery 2011

- Click Tools > Create Custom Recovery Disk CD.

- Click Next.

5. If prompted, click Browse, select the drive that contains the Symantec Recovery Disk CD or point to the Symantec Recovery Disk ISO file, click OK, and then click Next.

(Note : If the Symantec Recovery Disk cannot be loaded on the drive the Symantec Recovery Disk ISO file can also be used. To use the ISO file it has to be unzipped first using any zip application like winzip or winrar and then just specify the path of the unzipped files.)

6. Perform one of the following steps:

a. Click Automatic (Recommended), and then click Next.
b. Click Custom, and then click Next.

7. Follow the on-screen instructions to complete the wizard.

Note: This technote does not have steps for burning the downloaded SRD to CD. Please see article TECH70401 at the following link www.symantec.com/docs/TECH70401

If driver validation fails, or if the Symantec Recovery Disk does not work, a custom Symantec Recovery Disk (CD) can be created that contains the computer's current network and storage device drivers.