Release notes for patch 170 for Symantec Mail Security 5 for SMTP

Article:TECH84734  |  Created: 2006-01-10  |  Updated: 2008-01-06  |  Article URL http://www.symantec.com/docs/TECH84734
Article Type
Technical Solution

Issue



This page is a copy of the release notes for patch 170 for Symantec Mail Security 5 for SMTP


Solution



Patch 170 resolves various stability issues in SMS 5.0 for SMTP .

This patch provides improvements to the stability of Symantec Mail Security for SMTP 5.0, and is highly recommended for all customers.

Installation Instructions
=========================
To install this patch, you must determine the location of your installation, also called the LOADPOINT.

On Windows, the default location is:
C:\Program Files\Symantec\SMSSMTP\

On UNIX, the default location is:
/opt/Symantec/SMSSMTP/

To determine the location:

For Windows:
Locate your LOADPOINT by searching for the value of LOADPOINT in c:\Program Files\Symantec\SMSSMTP\resources.txt

For UNIX:
Locate your LOADPOINT by running the following command:
grep "LOADPOINT=" /etc/Symantec/SMSSMTP/resources


Draining your message queues
----------------------------
Before you install the patch, it is recommended that you set each Scanner that you are patching to reject incoming messages and drain its message queue. After the patch has been installed, you can re-enable message delivery for that Scanner

To stop delivery and drain a Scanner's message queue
  1. In the Control Center, click Settings > Hosts.
  2. Check the box next to the Scanner and click Edit.
  3. Click Do not accept incoming messages.
  4. Click Save.
  5. Allow messages to drain from the queue.
    You can check message queue status in Status > Message Queues.


To re-enable message delivery (do this after you have installed the patch)
  1. In the Control Center, click Settings > Hosts.
  2. Check the box next to the Scanner and click Edit.
  3. Click Accept and deliver messages normally.
  4. Click Save.


To install the patch, follow these steps:

Windows:
--------
  1. Download the zip file.
  2. Open up the zip file in order to view the contents.
  3. Using the Windows Service Management Console, stop IIS completely (not just the SMTP Servers). Click OK to stop all IIS related services. Stop the SMS Filter Hub service.
  4. Copy the filter-hub.exe file over the existing file in
    $LOADPOINT\scanner\bin\
  5. Copy the mtabase.dll file over the existing file in
    $LOADPOINT\scanner\bin\
  6. Copy the libspamhunter.dll, libgatekeeper.dll, liblanguageid.dll and libdayzero.dll libraries over the existing files in
    $LOADPOINT\scanner\bin\
  7. Using the Windows Service Management Console, restart IIS and start the SMS Filter Hub service.


UNIX:
----
  1. Download the compressed tar file.
  2. Unpack the tar file in order to view the contents.
  3. Stop the Scanner: # /etc/init.d/smssmtpmta stop
  4. Copy the filter-hub executable file over the existing executable in
    $LOADPOINT/mta/bin/
  5. Copy the libspamhunter.so, libgatekeeper.so, liblanguageid.so and libdayzero.so files over the existing files in
    $LOADPOINT/scanner/lib/
  6. Restart the Scanner:
    # /etc/init.d/smssmtpmta start




Technical Information
To download click on the link for patch170.zip, on the products update page for Symantec Mail Security 5 for SMTP.




Legacy ID



2006081012531963


Article URL http://www.symantec.com/docs/TECH84734


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