How to install Symantec Mail Security 5.0.x for SMTP to a first time mail server

Article:TECH84757  |  Created: 2006-01-16  |  Updated: 2008-01-14  |  Article URL http://www.symantec.com/docs/TECH84757
Article Type
Technical Solution


Environment

Issue



You seek detailed installation steps for installing Symantec Mail Security for SMTP 5.0.x to a machine that has not previously been a mail server.


Solution



The following sections provide the installation steps for Symantec Mail Security for SMTP 5.0.x


Before you begin: Verify that the computer where you seek to install Symantec Mail Security for SMTP 5.0.x meets the system requirements for the product. Failure to meet them may result in abnormal product behavior, including failure of the Symantec Mail Security for SMTP 5.0.x daemons or services to start. For Windows administrators, note that Symantec Mail Security for SMTP 5.0.x is not designed to coexist with either an Exchange or ISA Server.



To install Symantec Mail Security for SMTP 5.0.x, you must perform the following steps:
  • Remove any instances of sendmail, MySQL, tomcat, or any items using port 25
  • Installing to a computer with a Windows Server operating system, requires the installation of the IIS SMTP service
  • Installing to a computer with a Linux or Solaris operating system, create the necessary users and groups
  • Install Symantec Mail Security for SMTP 5.0.x


To check for sendmail, MySQL, tomcat, or port 25 items on Windows
  1. Open the Windows Control Panel.
  2. Double-click Add/Remove Programs.
  3. Scroll through the list of programs that appears. If Sendmail, MySQL, or Tomcat appears, remove them by clicking on the item, then clicking the Remove button.
  4. Click Start > Run.
  5. Type cmd press Enter.
  6. On a Windows 2003 operating system, in the terminal window, type:
    netstat -ao | find "SMTP"
  7. On a Windows 2000 operating system, in the terminal windows, type:
    netstat -an | find "SMTP"


Note: The Windows 2003 version of the netstat command can identify the PID of the process using the port if it is in use. The Windows 2000 version of the netstat command cannot. You may need to obtain and use third party utilities to trace a port to a process.



To check for sendmail, MySQL, tomcat, or port 25 items on Linux
  1. Obtain root credentials by using the su or sudo command.
  2. At a command prompt, type each of the following commands, and then press Enter:

    rpm -qa | grep [Mm]ysql
    rpm -qa | grep sendmail
    rpm -qa | grep tomcat
    netstat -p | grep ':25'

To check for sendmail, MySQL, tomcat, or port 25 items on Solaris
  1. Obtain root credentials by using the su or sudo command.
  2. At a command prompt, type each of the following commands, and then press Enter:

    pkginfo | egrep -i [Mm]ysql
    pkginfo | egrep -i sendmail
    pkginfo | egrep -i tomcat
    netstat -an | grep '\:25'


To install the IIS SMTP Virtual Server
  1. On your Windows server, open the Control Panel.
  2. In the left pane of Add or Remove Programs, Add/Remove Windows Components.
  3. In Windows Components Wizard, in components, check Internet Information Services (IIS).
  4. Click Details.
  5. Check SMTP Service.
  6. Click OK.

    The service is installed.


To create the necessary users and groups for Solaris
  1. Obtain root credentials by using the su or sudo command.
  2. At a command prompt, type each of the following commands, and then press Enter:

    groupadd avdefs
    groupadd bmi
    groupadd mysql
    groupadd postdrop
    groupadd postfix
    useradd -c "dummy postfix user for SMSSMTP" -g postfix postfix

    useradd -c "MySQL user" -g mysql mysql
    mkdir /opt/Symantec /opt/Symantec/SMSSMTP /opt/Symantec/SMSSMTP/scanner
    useradd -c "dummy user for SMS for SMTP" -d /opt/Symantec/SMSSMTP/scanner -m -g bmi -G avdefs mailwall


To create the necessary users and groups for Linux
  1. Obtain root credentials by using the su or sudo command.
  2. At a command prompt, type each of the following commands, and then press Enter:

    groupadd -r avdefs
    groupadd -r bmi
    groupadd -r mysql
    groupadd -r postdrop
    groupadd -r postfix
    useradd -c "dummy postfix user for SMSSMTP" -r -g postfix postfix

    useradd -c "MySQL user" -r -g mysql mysql
    mkdir /opt/Symantec /opt/Symantec/SMSSMTP /opt/Symantec/SMSSMTP/scanner
    useradd -c "dummy user for SMS for SMTP" -d /opt/Symantec/SMSSMTP/scanner -m -g bmi -G avdefs mailwall


To perform a default install of Symantec Mail Security for SMTP 5.0.x on a single Windows server
  1. Double-click the installer icon. Wait a few moments for the InstallShield Wizard welcome panel to appear.
  2. Click Next.
  3. Read the licensing agreement, select the radio button to indicate that you accept the licensing agreement, and then click Next.
  4. On the Installation Type panel, select Typical to install the Scanner and Control Center. Click Next.
  5. Click Browse to specify an alternate location, or accept the default value, and then click Next.
  6. Verify the list of installation parameters and click Install.

The installation completes, and the components you have installed are started automatically.
A log of the installation is placed in C:\Program Files\Symantec\SMSSMTP\install_log.txt


To perform a default install of Symantec Mail Security for SMTP 5.0.x on a single Linux or Solaris server
  1. In a shell, navigate to the location containing the installation materials for Symantec Mail Security for SMTP Gateways.
  2. As root, or using sudo, type:

    ./install
  3. Type 1 to proceed.
  4. Use the Enter key to page through the license agreement text.
  5. Type 1 to accept the license agreement, then type 0 and then 1 to proceed.
  6. Type the number for the Typical option to select it, then type 1 to proceed.
  7. Specify an alternate location, or type 1 to accept the default value, and then type 0 to proceed.
  8. Verify the list of installation parameters and type 3 to complete the installation.

The installation completes, and the components you have installed are started automatically.
A log of the installation is placed in /opt/Symantec/SMSSMTP/install_log.txt



References

For additional information regarding planning, installation, or deployment of Symantec Mail Security for SMTP 5.0.x, see:

Symantec Mail Security for SMTP 5.0

Symantec Mail Security for SMTP 5.0.1




Legacy ID



2006081614370363


Article URL http://www.symantec.com/docs/TECH84757


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