No images show up for a restore when there are valid images in the NetBackup catalog on the master, but it does display directories and files.

Article:TECH8487  |  Created: 2009-01-20  |  Updated: 2013-10-24  |  Article URL http://www.symantec.com/docs/TECH8487
Article Type
Technical Solution

Product(s)

Environment

Issue



No images show up for a restore when there are valid images in the NetBackup catalog on the master, but it does display directories and files.

Error



No images to restore from.

Solution



This error indicates that either the

/usr/openv/netbackup/db/IDIRSTRUCT

C:\Program Files\VERITAS\Netbackup\db\IDIRSTRUCT

file on the NetBackup master server was wiped out, or was changed to have a 1 in the file instead of a 2.

This file determines the directory structure used in the NetBackup Images Catalog. It denotes whether the directory structure used to house the images for each client, includes the 10-digit date directories or not.

UNIX:

Images may not show up in the restore GUI if saved under /usr/openv/netbackup/db/images/<client name>/<image files> instead of /usr/openv/netbackup/db/images/<client name>/<10 digit date directory>/<image files>

"1" means DO NOT USE the date directories. "2" means USE the date directories.

The solution is to perform the following:

1.  Ensure that NetBackup is not running
2.  Edit the IDIRSTRUCT file so that it contains 2
3.  Move the images from /usr/openv/netbackup/db/images/<client name>/<image files> to the respective /usr/openv/netbackup/db/images/<client name>/<10 digit date directory>/<image files>.  
4. Restart NetBackup and try browsing backups for restore again.

Once this is done then all the images are seen and available for restore.

WINDOWS:

Images may not show up in the restore GUI if saved under C:\Program Files\VERITAS\NetBackup\db\images\<client name>\<image files> instead of C:\Program Files\VERITAS\NetBackup\db\images\<client name>\0969000000\<image files>

"1" means DO NOT USE the date directories. "2" means USE the date directories.

The solution is to perform the following:

1. Ensure that NetBackup is not running
2. Edit the IDIRSTRUCT file so that it contains 2
3. Move the images from C:\Program Files\VERITAS\NetBackup\db\images\<client name>\<image files> to the respective C:\Program Files\VERITAS\NetBackup\db\images\<client name>\<10 digit date directory>\<image files>.
4. Restart NetBackup and try browsing backups for restore again.

Once this is done, then all the images are seen and available for restore.


















Legacy ID



231879


Article URL http://www.symantec.com/docs/TECH8487


Terms of use for this information are found in Legal Notices