Violation of outbound compliance rule when adding the sender to a group

Article:TECH85661  |  Created: 2007-01-12  |  Updated: 2012-02-16  |  Article URL http://www.symantec.com/docs/TECH85661
Article Type
Technical Solution

Product(s)

Issue





Symptoms
When sending outbound message for testing the rule, the message gets delivered normally. However, when adding the sender to the group, the outbound compliance rule gets violated.


 


Cause



Outbound mail and group policies are based on the sender and not the recipient.


Solution



METHOD 1

  1. Create two compliance rules, one inbound and one outbound.
  2. Make the inbound rule belong to the .
  3. Set the outbound rule with same information but apply the rule to the default group only. This will cover all users.


METHOD 2

  1. Leave the rule the way you have it for inbound and outbound.
  2. Go to Administration > User > Groups
  3. Click on the default group and click Edit
  4. Click on Compliance then under "Outbound Content Compliance Policies" add your to it.
  5. The default group now has this policy set for outbound. This will cover all users.


METHOD 3
Add all users that need the rule to the that send outbound mail that needs the rule to apply to them.



Technical Information
Here is an example sent outbound from a sender which is not part of any defined group:


2007-10-09T11:35:27-07:00 (INFO:7774.2915711920): [27219] 

 

 



Legacy ID



2007101208290154


Article URL http://www.symantec.com/docs/TECH85661


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