Symantec Mail Security: "Engine Failed: (error:0x3000008), An error occurred while decomposing a message, file write error."

Article:TECH85753  |  Created: 2007-01-30  |  Updated: 2008-01-14  |  Article URL http://www.symantec.com/docs/TECH85753
Article Type
Technical Solution

Product(s)

Issue





Symptoms
Logs showing "Engine Failed: (error:0x3000008), An error occurred while decomposing a message, file write error."
  • Issue with large PDF files being received inbound or being sent outbound.
  • Issue with large attachments either being received inbound or being sent outbound.
  • Seeing a lot of files located in the "TMP" and "VAR/TMP" folders on the appliance.



Solution




Please update to Symantec Mail Security Appliance software version 7.6.0-6 or later.





Supplemental Materials

SourceETrack
Value30842, 30856, 34055

Legacy ID



2007103006263954


Article URL http://www.symantec.com/docs/TECH85753


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