Symantec Mail Security: "Engine Failed: (error:0x3000008), An error occurred while decomposing a message, file write error."
| Article:TECH85753 | | | Created: 2007-01-30 | | | Updated: 2008-01-14 | | | Article URL http://www.symantec.com/docs/TECH85753 |
Problem
Symptoms
Logs showing "Engine Failed: (error:0x3000008), An error occurred while decomposing a message, file write error."
- Issue with large PDF files being received inbound or being sent outbound.
- Issue with large attachments either being received inbound or being sent outbound.
- Seeing a lot of files located in the "TMP" and "VAR/TMP" folders on the appliance.
Solution
Please update to Symantec Mail Security Appliance software version 7.6.0-6 or later.
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| Source | ETrack |
| Value | 30842, 30856, 34055 |
Legacy ID
2007103006263954
Article URL http://www.symantec.com/docs/TECH85753
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